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Restaurant Assistant Manager

2 months ago


Greater Napanee, Ontario, Canada Tim Hortons Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Assistant Manager to join our team at Tim Hortons. As a key member of our restaurant management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Staff Management: Supervise and motivate a team of 5-15 staff members, providing guidance and support to ensure excellent customer service and high-quality food preparation.
  • Operations Management: Plan and organize daily restaurant operations, including inventory management, cash handling, and maintaining a clean and safe environment.
  • Customer Service: Ensure that customers receive exceptional service, addressing complaints and concerns in a professional and timely manner.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms, as well as negotiate arrangements with suppliers for food and other supplies.
  • Inventory Management: Organize and maintain inventory, ensuring that stock levels are adequate and that products are cost-effective.
  • Health and Safety: Ensure that health and safety regulations are followed, maintaining a clean and safe environment for customers and staff.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of experience in a restaurant management role
  • Skills: Excellent communication and leadership skills, ability to multitask and work under pressure, and a strong attention to detail.
Working Conditions
  • Work Environment: Fast-paced restaurant environment with tight deadlines and repetitive tasks.
  • Physical Demands: Standing for extended periods and ability to lift up to 25 pounds.
What We Offer
  • Night Shift Premium: Eligible for night shift premium pay
  • Work Term: Permanent position
  • Work Language: English
  • Hours: 37.5 to 40 hours per week