Admissions Office Manager

1 month ago


Montreal, Quebec, Canada LCI Education Full time

As a seasoned professional in the field of education, you will lead a dynamic team of admissions advisors in Montreal, fostering a culture of excellence and growth. Your expertise in managing multi-channel admissions requests, monitoring performance indicators, and driving team performance will be instrumental in achieving monthly and annual goals.

Key Responsibilities:

  • Lead and motivate a team of admissions counselors through coaching, professional development, and recognition.
  • Manage admissions requests and convert them into successful enrollments.
  • Monitor and analyze performance indicators, including enrollment, employee satisfaction, and student satisfaction.
  • Collaborate with the Global Strategic Admissions Management team to streamline the registration process for international students.
  • Recruit, train, and develop team members to ensure they have the necessary skills to excel in their roles.
  • Develop and implement strategies to promote student recruitment and achieve recruitment objectives.
  • Identify training and coaching needs for team members and provide support to ensure their growth and development.

Requirements:

  • University studies in business administration or a related field.
  • Minimum of 3-5 years of experience in a leadership role, preferably in a sales or customer service team.
  • Bilingual French-English proficiency.
  • Strong interest in the field of education and a passion for student success.
  • Experience working in a fast-paced, dynamic environment.

This role requires strong communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders. If you are a motivated and results-driven professional looking to make a meaningful impact in the education sector, we encourage you to apply.

Benefits:

  • Hybrid work arrangement.
  • Permanent full-time position.
  • Transportation allowance.
  • Workplace child care.
  • Group insurance, including EAP and telemedicine.
  • Retirement Savings Plan.
  • Health & Wellness Program.

LCI Education is an equal opportunity employer and welcomes applications from diverse candidates. If you require assistance with the screening and selection process, please let us know.



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