Food Service Supervisor

7 days ago

Hagersville, Ontario, Canada Pizza Depot Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Pizza Depot. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurant, including supervising staff, managing inventory, and maintaining high standards of customer service.

Key Responsibilities
  • Supervise and Co-ordinate Staff: Lead a team of 3-4 staff members, providing guidance and support to ensure they are meeting their responsibilities and working efficiently.
  • Manage Inventory and Supplies: Oversee the ordering and management of ingredients, supplies, and equipment to ensure we have everything we need to deliver exceptional customer service.
  • Train and Develop Staff: Provide ongoing training and development opportunities to help staff improve their skills and knowledge, and to ensure they are equipped to handle customer complaints and concerns.
  • Maintain Quality Control Standards: Work closely with our quality control team to ensure that all food and service meet the highest standards, and that customer complaints are addressed promptly and professionally.
  • Manage Schedules and Reports: Create and manage staff schedules, and prepare and submit reports on sales, stock, and other key performance indicators.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year, or equivalent experience
  • Language: English
  • Work Environment: Fast-paced environment, noisy, odours
  • Work Setting: Restaurant
  • Physical Capabilities: Standing for extended periods, physically demanding
What We Offer
  • Mentorship and Coaching: Opportunities for professional development and growth, including mentorship and coaching programs for staff.
  • Diversity and Inclusion: A welcoming and inclusive work environment, with diversity and cross-cultural training programs to support staff from diverse backgrounds.

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