Alarm Response Specialist
2 days ago
We are seeking a skilled Alarm Operator to join our Victoria-based Response Center, coordinating emergency response for a diverse portfolio of clients nationwide.
Responsibilities:- Provide exceptional customer service while remaining calm and focused in high-pressure situations.
- Actively listen to callers, summarizing key information and entering it into our computer system.
- Seek win-win solutions, maintaining professionalism in cases of healthy conflict and supporting differences of opinion.
- Ability to remain calm and provide direction in emergency situations.
- Customer service, dispatch, hospitality, and outgoing call center experience is an asset.
- Attention to detail and ability to follow instructions.
- Mental flexibility and situational awareness within a team-based environment.
- Ability to think on your feet and remain calm under pressure.
- Strong verbal and written communication skills.
- Bilingualism (French & English) would be considered an asset.
- Ability to use Microsoft-based applications.
- Salary range dependent on experience.
- Extensive health, medical, and dental benefits, plus our wellness program.
- RRSP matching contribution.
- Free parking at the office.
- Ergonomically designed workstations, including standing desks.
We offer a number of incentive programs, including our referral program (cash reward) and our spotlight club (gift card).
Hourly pay range: $19ph - $22.50ph DOE.
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Alarm Response Specialist
4 days ago
Victoria, British Columbia, Canada Paladin Technologies Full timeAlarm Operator Job DescriptionWe are seeking a skilled Alarm Operator to join our Victoria-based Response Center. As an Alarm Operator, you will be responsible for coordinating emergency responses for our clients nationwide.Responsibilities:Provide exceptional customer service while remaining calm and focused in stressful situations.Actively listen to...
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Alarm Response Specialist
4 days ago
Victoria, British Columbia, Canada Paladin Technologies Full timeAlarm Operator Job DescriptionWe are seeking a skilled Alarm Operator to join our Victoria-based Response Center. As an Alarm Operator, you will be responsible for coordinating emergency responses for our clients nationwide.Responsibilities:Provide exceptional customer service while remaining calm and focused in stressful situations.Actively listen to...
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Alarm Response Specialist
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Victoria, British Columbia, Canada Paladin Technologies Full timeAlarm Operator Job DescriptionWe are seeking a skilled Alarm Operator to join our Victoria-based Response Center. As an Alarm Operator, you will be responsible for coordinating emergency responses for our clients nationwide.Responsibilities:Provide exceptional customer service while remaining calm and focused in stressful situations.Actively listen to...
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Alarm Response Specialist
3 days ago
Victoria, British Columbia, Canada Paladin Technologies Full timeAlarm Operator Job DescriptionWe are seeking a skilled Alarm Operator to join our Victoria-based Response Center. As an Alarm Operator, you will be responsible for coordinating emergency responses for our clients nationwide.Responsibilities:Provide exceptional customer service while remaining calm and focused in stressful situations.Actively listen to...
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Alarm Response Specialist
1 day ago
Victoria, British Columbia, Canada Paladin Technologies Full timeAlarm Operator Job DescriptionWe are seeking a skilled Alarm Operator to join our Victoria-based Response Center. As an Alarm Operator, you will be responsible for coordinating emergency responses for our clients nationwide.Responsibilities:Provide exceptional customer service while remaining calm and focused in stressful situations.Actively listen to...
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Alarm Response Specialist
1 day ago
Victoria, British Columbia, Canada Paladin Technologies Full timeAlarm Operator Job DescriptionWe are seeking a skilled Alarm Operator to join our Victoria-based Response Center. As an Alarm Operator, you will be responsible for coordinating emergency responses for our clients nationwide.Responsibilities:Provide exceptional customer service while remaining calm and focused in stressful situations.Actively listen to...
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Alarm Response Specialist
1 week ago
Victoria, British Columbia, Canada Paladin Technologies Full timeAlarm Operator Job DescriptionWe are seeking a skilled Alarm Operator to join our Victoria-based Response Center. As an Alarm Operator, you will play a critical role in coordinating emergency responses for our clients nationwide.Responsibilities:Provide exceptional customer service while remaining calm and focused in high-pressure situations.Actively listen...
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Alarm Response Specialist
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Victoria, British Columbia, Canada Paladin Technologies Full timeAlarm Operator Job DescriptionWe are seeking a skilled Alarm Operator to join our Victoria-based Response Center. As an Alarm Operator, you will play a critical role in coordinating emergency responses for our clients nationwide.Responsibilities:Provide exceptional customer service while remaining calm and focused in high-pressure situations.Actively listen...
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Alarm Response Specialist
6 days ago
Victoria, British Columbia, Canada Paladin Technologies Full timeAlarm Operator Job DescriptionWe are seeking a skilled Alarm Operator to join our Victoria-based Response Center, coordinating emergency responses for a diverse portfolio of clients nationwide.Key Responsibilities:Provide exceptional customer service while remaining calm and focused in high-pressure situations.Actively listen to callers, summarizing key...
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Alarm Response Specialist
6 days ago
Victoria, British Columbia, Canada Paladin Technologies Full timeAlarm Operator Job DescriptionWe are seeking a skilled Alarm Operator to join our Victoria-based Response Center, coordinating emergency responses for a diverse portfolio of clients nationwide.Key Responsibilities:Provide exceptional customer service while remaining calm and focused in high-pressure situations.Actively listen to callers, summarizing key...
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Alarm Response Coordinator
1 week ago
Victoria, British Columbia, Canada Paladin Technologies Full time{"title": "Alarm Operator Position", "description": "Alarm Operator RolePaladin Technologies is seeking a skilled Alarm Operator to join our Victoria-based Response Center. As an Alarm Operator, you will play a critical role in coordinating emergency responses for our clients nationwide.Key Responsibilities:Provide exceptional customer service while...
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Alarm Response Coordinator
1 week ago
Victoria, British Columbia, Canada Paladin Technologies Full time{"title": "Alarm Operator Position", "description": "Alarm Operator RolePaladin Technologies is seeking a skilled Alarm Operator to join our Victoria-based Response Center. As an Alarm Operator, you will play a critical role in coordinating emergency responses for our clients nationwide.Key Responsibilities:Provide exceptional customer service while...
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Alarm Response Coordinator
1 week ago
Victoria, British Columbia, Canada Paladin Technologies Full time{"title": "Alarm Operator Position", "description": "Alarm Operator RolePaladin Technologies is seeking a skilled Alarm Operator to join our Victoria-based Response Center. As an Alarm Operator, you will play a critical role in coordinating emergency responses for our clients nationwide.Key Responsibilities:Provide exceptional customer service while...
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Alarm Response Coordinator
3 days ago
Victoria, British Columbia, Canada Paladin Technologies Full timeAlarm Operator Job DescriptionWe are seeking a skilled Alarm Operator to join our Victoria-based Response Center. As an Alarm Operator, you will play a critical role in coordinating emergency responses for our clients nationwide.Responsibilities:Provide exceptional customer service while remaining calm and focused in high-pressure situations.Actively listen...
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Alarm Response Coordinator
3 days ago
Victoria, British Columbia, Canada Paladin Technologies Full timeAlarm Operator Job DescriptionWe are seeking a skilled Alarm Operator to join our Victoria-based Response Center. As an Alarm Operator, you will play a critical role in coordinating emergency responses for our clients nationwide.Responsibilities:Provide exceptional customer service while remaining calm and focused in high-pressure situations.Actively listen...
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Alarm Response Coordinator
3 days ago
Victoria, British Columbia, Canada Paladin Technologies Full timeAlarm Operator Job DescriptionWe are seeking a skilled Alarm Operator to join our Victoria-based Response Center. As an Alarm Operator, you will play a critical role in coordinating emergency responses for our clients nationwide.Responsibilities:Provide exceptional customer service while remaining calm and focused in high-pressure situations.Actively listen...
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Alarm Response Coordinator
2 days ago
Victoria, British Columbia, Canada Paladin Technologies Full timeAlarm Operator Job DescriptionWe are seeking a skilled Alarm Operator to join our Victoria-based Response Center, coordinating emergency response for a diverse portfolio of clients nationwide.Key Responsibilities:Provide exceptional customer service while remaining calm and focused in high-pressure situations.Actively listen to callers, summarizing key...
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Alarm Response Coordinator
2 days ago
Victoria, British Columbia, Canada Paladin Technologies Full timeAlarm Operator Job DescriptionWe are seeking a skilled Alarm Operator to join our Victoria-based Response Center, coordinating emergency response for a diverse portfolio of clients nationwide.Key Responsibilities:Provide exceptional customer service while remaining calm and focused in high-pressure situations.Actively listen to callers, summarizing key...
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Alarm Response Coordinator
2 days ago
Victoria, British Columbia, Canada Paladin Technologies Full timeAlarm Operator Job DescriptionWe are seeking a skilled Alarm Operator to join our Victoria-based Response Center, coordinating emergency response for a diverse portfolio of clients nationwide.Key Responsibilities:Provide exceptional customer service while remaining calm and focused in high-pressure situations.Actively listen to callers, summarizing key...
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Alarm Response Coordinator
9 hours ago
Victoria, British Columbia, Canada Paladin Technologies Full timeAlarm Operator Job DescriptionWe are seeking a skilled Alarm Operator to join our Victoria-based Response Center, coordinating emergency responses for a diverse portfolio of clients nationwide.Key Responsibilities:Provide exceptional customer service while remaining calm and focused in high-pressure situations.Actively listen to callers, summarizing key...