Account Director

3 days ago


Mississauga, Ontario, Canada Southwire Company Full time
Southwire Company

We are seeking a skilled Account Director to join our team in Western Canada. This is a hybrid/remote role that requires strong relationship-building and customer service skills.

Job Overview

The successful candidate will act as the primary contact for assigned customers, responsible for growing and retaining business, promoting revenue growth opportunities, and maintaining positive internal working relationships.

Key Responsibilities:
  • BUILD STRONG RELATIONSHIPS WITH CUSTOMERS TO GROW AND RETAIN BUSINESS
  • COORDINATE WITH SALES TEAMS AND PRODUCT MANAGERS ON LARGE QUOTES TO BALANCE OPPORTUNITY WITH CAPACITY AND GROWTH OBJECTIVES
  • TAKE INITIATIVE TO INVESTIGATE AND COORDINATE ASSISTANCE FROM SALES TEAM, TECHNICAL SUPPORT, AND/OR PRODUCT MANAGERS TO RESOLVE CUSTOMER INQUIRIES
  • UTILIZE TELEMARKETING SKILLS TO ENHANCE CUSTOMER RELATIONS AND BUILD RAPPORT
Requirements:

To be successful in this role, you will need:

  • A HIGH SCHOOL DIPLOMA
  • 1-3 YEARS OF EXPERIENCE IN INSIDE SALES/WHOLESALE/BUSINESS-TO-BUSINESS
  • PRIOR INSIDE SALES EXPERIENCE IS PREFERRED
  • EXCELLENT ORGANIZATIONAL AND PROJECT MANAGEMENT ABILITIES, ALONG WITH EXCEPTIONAL INTERPERSONAL, VERBAL, AND WRITTEN COMMUNICATION SKILLS
Benefits:
  • FAMILY AND INDIVIDUAL INSURANCE PACKAGES (HEALTH, LIFE, DENTAL, AND VISION)
  • PAID TIME OFF & PAID HOLIDAYS
  • PENSION PLAN
  • ONE-ON-ONE FINANCIAL COACHING WITH AN INDEPENDENT CERTIFIED FINANCIAL PLANNER
  • PERSONAL DAYS
  • LONG & SHORT-TERM DISABILITY
  • EMPLOYEE ASSISTANCE PROGRAM
  • EMPLOYEE REFERRAL PROGRAM
  • TUITION REIMBURSEMENT PROGRAMS
  • ADVANCEMENT & PROFESSIONAL GROWTH OPPORTUNITIES

Salary: $60,000 - $80,000 per annum, based on experience.


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