Server - Hospitality Professional
1 month ago
The ideal candidate will contribute to the overall success of Coast Hotels by providing exceptional customer service and upholding quality standards for our Food and Beverage operations.
Key Responsibilities:
- Deliver outstanding customer service through the completion of routine duties and tasks, including taking, relaying, and serving food and/or beverage orders, pouring all drinks as per industry standards, and providing product knowledge.
- Act as an ambassador for Coast Hotels, greeting guests, making them feel welcome, and handling basic inquiries.
- Adhere to quality and industry standards when completing tasks, ensuring the safety and security of the property, the team, and guests.
- Check on guest satisfaction and follow up on requests where possible and appropriate.
- Stock supplies and maintain inventory levels.
- Demonstrate a customer service attitude with internal and external contacts.
- Perform other duties as required.
Requirements:
- Industry-specific certifications such as FOODSAFE and Serving It Right (or equivalent).
- Hepatitis A vaccination is recommended.
- Professional attitude and appearance.
- Excellent communication, interpersonal, and customer service skills.
- Cash handling experience is an asset.
- Ability to multi-task.
- High attention to detail.
- Exemplify Coast Hotels' core values and enjoy working in a culture of accountability.
Additional Skills:
- Secondary school diploma is preferred.
- Strong time management and organizational skills.
- Knowledge of health and safety regulations.
- Knowledge of menu items.
- Ability to work as part of a team and independently.
- Industry-specific certifications such as Food & Beverage Server are an asset.
- Workplace Hazardous Materials Information System (WHMIS) training is an asset.
- Able to work a flexible schedule, including evenings, weekends, and holidays.
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