Restaurant Operations Manager

2 weeks ago


Québec, Quebec, Canada Tim Hortons Full time

Job Summary

We are seeking a highly motivated and organized Restaurant Operations Manager to join our team at Tim Hortons. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, including managing staff, maintaining high standards of customer service, and overseeing daily operations.

Key Responsibilities

  • Staff Management
    • Recruit, train, and develop a team of staff to provide excellent customer service
    • Manage staff schedules and ensure adequate coverage during peak periods
  • Customer Service
    • Ensure that all customers receive a high level of service and are satisfied with their experience
    • Address customer complaints and concerns in a professional and courteous manner
  • Daily Operations
    • Oversee the preparation and serving of food and beverages
    • Ensure that all health and safety regulations are followed

Requirements

  • High school diploma or equivalent required
  • Previous experience in a fast food or restaurant environment an asset
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and make decisions quickly

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • A fun and dynamic work environment


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