Business Administrator

3 weeks ago

Winnipeg, Manitoba, Canada Access Credit Union Full time

About the Role

The Business Administrator provides exceptional member experience by delivering personalized service, promoting credit union products and services, and supporting the Business Lending team.

Key Responsibilities

  • Deliver outstanding member service, responding to inquiries and resolving issues in a timely and professional manner.
  • Administer and process business memberships and accounts, ensuring accurate and efficient transactions.
  • Prepare bank confirmations and assist with credit card applications, maintaining high levels of accuracy and attention to detail.
  • Solicit new business opportunities and foster growth through exceptional service, product knowledge, and teamwork.
  • Provide administrative support to the Business Loan department, ensuring seamless operations and efficient reporting.
  • Maintain thorough knowledge of credit union policies and procedures, adhering to risk management, confidentiality, security, and fraud prevention guidelines.

Requirements

  • Grade 12 diploma or equivalent.
  • Business Administration or other post-secondary education considered an asset.
  • Previous customer service experience.
  • Demonstrated desire to serve others in a friendly and professional manner.
  • Strong interpersonal and communication skills, both verbal and written.
  • Ability to work in a fast-paced environment and perform well under pressure.
  • Ability to prioritize tasks using sound judgment and make timely decisions.
  • Knowledge of Access Credit Union's products and services.
  • Ability to follow standardized policies and procedures.
  • Knowledge of risk management within the financial industry.
  • Proficient computer skills.

About Us

Access Credit Union values diversity, inclusion, and a vibrant corporate culture. Our team reflects the members we serve and the communities we live in. We welcome applications from people with disabilities and offer reasonable accommodation throughout the selection process.

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