Business Administrator

3 weeks ago

Winnipeg, Manitoba, Canada Access Credit Union Full time

Job Summary

The Business Administrator provides exceptional member experience by delivering personalized service, promoting credit union products and services, and supporting the Business Lending team.

Key Responsibilities:

  • Deliver outstanding member service by responding to inquiries, resolving issues, and promoting credit union products and services.
  • Provide administrative support to the Business Lending team, including opening and maintaining business memberships and accounts.
  • Act as the member point of contact for CAFT and prepare bank confirmations.
  • Solicit new members and foster business development through service excellence, product knowledge, and teamwork.
  • Process all required reports and documentation efficiently and accurately.
  • Maintain open communication and cooperation with other staff to ensure a friendly and efficient work environment.

Requirements:

  • Grade 12 diploma or equivalent.
  • Business Administration or other post-secondary education would be considered an asset.
  • Previous customer service experience.
  • Demonstrated desire to serve others in a friendly and professional manner.
  • Ability to identify and willingness to act upon sales and service opportunities.
  • Strong interpersonal and communication skills, both verbal and written.
  • Attention to detail with high degree of accuracy.
  • Ability to work in a fast-paced environment and perform well under pressure.
  • Ability to prioritize using sound judgment to make timely and effective decisions.
  • Knowledge of Access Credit Union's products and services.
  • Ability to follow standardized policies and procedures.
  • Knowledge of risk management within the financial industry.
  • Proficient computer skills.

About Access Credit Union

We welcome diversity, value inclusion, and take pride in our vibrant corporate culture. Our team is a reflection of the members we serve and the communities we live in.

We welcome applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

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