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Administrative Support Specialist

2 months ago

Vancouver, British Columbia, Canada BC Housing Full time

Job Summary

The Orange Hall Team Assistant provides administrative support to the Regional Administrative Services Manager and contributes to the delivery of supportive housing options to vulnerable populations in Greater Vancouver, Lower Mainland, Fraser Valley, and Sunshine Coast. This role involves portfolio administration, tenant support functions, accounts payable, and administrative support.

Key Responsibilities

  • Provide administrative support to the Regional Administrative Services Manager and other team members.
  • Contribute to the delivery of supportive housing options to vulnerable populations.
  • Administer portfolios, including data entry, record-keeping, and reporting.
  • Provide tenant support functions, including responding to inquiries, resolving issues, and maintaining accurate records.
  • Process accounts payable and perform other administrative tasks as required.

Requirements

  • High School diploma or equivalent with completion of post-secondary courses in a relevant field such as business or program administration.
  • Considerable related experience, including experience providing information to the public.
  • Or an equivalent combination of education, training, and experience acceptable to the employer.

Desirable Skills and Abilities

  • Sound knowledge and understanding of Downtown East Side populations, non-profit societies, and related issues.
  • Sound knowledge and understanding of affordable housing programs and housing clientele.
  • Sound knowledge of government and community agencies and the services they provide.
  • Excellent conflict resolution skills and the ability to exercise tact, diplomacy, and good judgment when dealing with upset, angry, or abusive clients with diverse cultural, educational, and socio-economic backgrounds.
  • Good problem-solving skills.
  • Intermediate proficiency with computer applications, including MS Word, Excel, and Outlook.

Working Conditions

The successful candidate will work in a fast-paced environment with competing priorities and a heavy and diverse workload. They will be required to adapt to change and work under pressure in a demanding and volatile atmosphere.