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Healthcare Referral Coordinator

1 month ago


Vancouver, British Columbia, Canada Harrison Healthcare Full time

We are seeking a highly skilled and organized Medical Office Assistant to join our team at Harrison Healthcare. As a key member of our primary healthcare delivery team, you will play a critical role in facilitating the referral process for our clients.

About the Role

This part-time position is ideal for an individual with excellent communication skills and experience in electronic medical record systems. You will be responsible for coordinating with healthcare providers, ensuring timely processing of referrals, and providing clear explanations of the referral process to our clients.

Key Responsibilities
  • Facilitate the referral process by reviewing requests from clinicians, assessing their appropriateness, and ensuring all required information is complete and accurate.
  • Coordinate with healthcare providers to gather additional details, clarify referral information, and ensure the timely processing of referrals for seamless care coordination.
  • Respond promptly to client and team communications, including emails, phone calls, and in-person inquiries. Triage urgent requests while maintaining professionalism and compassion in every interaction.
  • Serve as the primary contact for clients, providing clear explanations of the referral process, addressing inquiries, and guiding them through next steps. Keep clients informed of their referral status and any actions required on their part.
About Harrison Healthcare

Harrison Healthcare represents the next generation of primary healthcare delivery. We optimize the health and wellness of our clients by incorporating the latest evidence-based medical developments into personalized care plans. Our team is driven by values of innovation, excellence, and compassion, delivering care as if each client were family.

What We Offer

We offer a competitive compensation package, comprehensive health and dental benefits, RRSP contribution with employer matching, health spending and wellness account, and investment in ongoing professional development. This part-time position offers 24 hours of work per week, with an estimated salary range of $25-$29 per hour.

Requirements
  • MOA: 1 year (required)
  • Medical Office Assistant Certification (preferred)
Work Location

This role is based in-office, working collaboratively with our team to provide exceptional care to our clients.