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Customer Service Representative
2 months ago
Savers / Value Village is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.
Job SummaryWe are hiring Customer Service Associates to create an awesome experience for our Customers, Donors, and Team Members. As a Customer Service Associate, you will be the face of our company, providing exceptional customer service and ensuring a positive shopping experience.
Responsibilities- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Assist customers in finding products, answering questions, and making purchases.
- Process transactions, handle returns and exchanges, and maintain a clean and organized sales floor.
- Work collaboratively with the sales team to achieve sales goals and provide a positive shopping experience.
- Participate in visual merchandising and store displays to create an engaging and inviting store environment.
- Comprehensive onboarding and training to ensure your success in the role.
- A competitive hourly wage and opportunities for advancement.
- A comprehensive extended health care plan for full-time Team Members.
- Company-paid life and AD&D insurance.
- A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision.
- Paid time off from work for leisure or other hobbies.
- A range of mental health services to assist you in managing daily life.
Savers / Value Village is committed to fair and accessible employment practices. We will accommodate people with disabilities during the recruitment, assessment, and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process.
