Food Service Team Lead

4 weeks ago

Merritt, Canada TB Food Services Inc DBA Tim Hortons Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at TB Food Services Inc DBA Tim Hortons. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality of food and service.

Key Responsibilities
  • Supervise and coordinate the activities of food service staff, ensuring that all tasks are completed efficiently and effectively.
  • Monitor and maintain quality control standards for food and service, addressing any issues promptly and professionally.
  • Provide exceptional customer service, resolving any complaints or concerns in a timely and courteous manner.
  • Manage inventory and maintain accurate records of stock, repairs, sales, and wastage.
  • Establish and maintain work schedules to ensure seamless operations.
  • Perform tasks similar to those of the staff supervised, demonstrating a strong work ethic and commitment to excellence.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a related field.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and under pressure.
  • Flexibility and adaptability in a dynamic work environment.
  • Strong team player with a client-focused approach.
Work Environment

This is a permanent position with a 35-hour workweek. The work environment is fast-paced, and the ability to work under pressure is essential.

Language

The primary language of work is English.

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