Technical Support Specialist
2 weeks ago
Job Description
Technical Support Specialist
At Innovative Electronics & Devices, we are seeking a skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical support to our users, ensuring the smooth operation of our computer systems and networks.
- Report on the performance of computer systems and networks.
- Respond to users experiencing difficulties with computer systems.
- Consult user guides, technical manuals and other documents to research and implement solutions.
- Participate in the redesign of applications and other software.
- Supervise other technical support workers in this group.
- Provide business systems, network and Internet support to users in response to identified difficulties.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Perform Web-server backup and recovery operations.
Requirements
- 1 year to less than 2 years of experience in a similar role.
- Permanent employment.
- English as the primary language of communication.
- 32 to 40 hours per week.
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