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AHS Technical Specialist

1 month ago

Fort McMurray, Canada Modular Mining Full time
About the Role

Modular Mining Systems is seeking a highly skilled Technical Specialist to join our team. As a Technical Specialist, you will play a critical role in deploying, troubleshooting, maintaining, and supporting the FrontRunner Autonomous Haulage System.

Key Responsibilities
  • Installation and support of the Komatsu FrontRunner Autonomous Haulage System and related components.
  • Ensuring maximum system and component uptime, in compliance with our Service Level Agreements with clients.
  • Installing and configuring mobile field computers using Linux.
  • Wireless and wired network installation and support, primarily using Cisco wireless mesh networks.
  • Hardware and software installation, troubleshooting/configuration, and repair/replacement.
  • Log file gathering and deterministic analysis.
  • Active operational monitoring, to identify issues or needs before they are presented.
  • Creating, updating, maintaining onsite document libraries, for hardware, software, and project management use.
  • Researching and developing new methods, processes, and improvements for our support capabilities and gathering feedback and recommendations from stakeholders for improvements to the system.
Requirements
  • Bachelor's degree, or equivalent relevant work experience, in Computer Science, I.T. support, Mining /Electrical/Industrial Engineering.
  • Excellent interpersonal and relationship building skills.
  • Proficiency with MS Office 365 suite of software.
  • Ability to prioritize and work effectively while under tight deadlines.
  • Knowledge of Mining operations an asset.
About Us

Modular Mining Systems is the global leader in mine management technology and a wholly owned subsidiary of Komatsu Ltd. Our innovative technology powers mine operations in every corner of the globe. We're a community of passionate, creative professionals striving toward a shared vision: to revolutionize the way the mining industry operates.