Retail Sales Manager

4 weeks ago


Vancouver, British Columbia, Canada UNDERSTANCE Full time

Retail Sales Manager Job Description

At UNDERSTANCE, we are seeking a highly skilled Retail Sales Manager to lead our retail sales team. The ideal candidate will have experience in managing daily operations, evaluating performance, and planning budgets.

Key Responsibilities:

  • Direct and control daily operations to ensure efficient sales and customer satisfaction.
  • Evaluate daily operations to identify areas for improvement and implement changes.
  • Plan and organize daily operations to meet sales targets and customer needs.
  • Manage staff and assign duties to ensure effective team performance.
  • Determine merchandise and services to be sold based on customer demand and market trends.
  • Plan budgets and monitor revenues and expenses to ensure financial stability.
  • Determine staffing requirements to meet sales targets and customer needs.
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages.
  • Recruit, hire, and supervise staff and/or volunteers to ensure effective team performance.
  • Conduct performance reviews to evaluate staff performance and provide feedback.
  • Produce reports to track sales performance and customer satisfaction.
  • Organize and maintain inventory to ensure efficient sales and customer satisfaction.

Requirements:

  • 1-2 years of experience in retail sales management.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and make decisions quickly.
  • Knowledge of point of sale systems and inventory control software.
  • Ability to recruit, hire, and supervise staff and/or volunteers.

Benefits:

  • Dental plan.
  • Health care plan.
  • Vision care benefits.
  • Life insurance.

Work Environment:

  • 40 hours per week.
  • Permanent position.
  • English language required.

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