Bilingual Customer Support Specialist

2 days ago

Toronto, Ontario, Canada EF Education First Full time
Join Our Team as a Bilingual Customer Support Specialist

We are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Customer Support Specialist. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers via various communication channels.

Key Responsibilities:
  • Provide high-quality customer support via email, phone, and live chat in a timely and professional manner
  • Collaborate with our sales and operations teams to anticipate and resolve customer issues
  • Work with a solutions-oriented approach to troubleshoot and resolve customer complaints and inquiries efficiently
  • Escalate queries and issues in a timely manner by liaising with key stakeholders and collaborating with other departments
  • Manage and complete multiple high-priority responsibilities on a daily basis
Requirements:
  • Fluency in both French and English
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment with high phone call and email volume
  • Strong time management, attention to detail, and multi-tasking skills
  • Positive attitude and team player
  • Ability to learn and adapt quickly
What We Offer:
  • Opportunity to work in a dynamic and collaborative team environment
  • Professional growth and learning opportunities, including monthly trainings and workshops
  • Four weeks paid vacation and 11 paid holidays
  • Excellent health, dental, and vision coverage, along with life and disability insurance
  • Wellness benefits, including an annual $500 healthy lifestyle reimbursement
  • EF program discounts and discounts at local venues and businesses

  • Bilingual Customer Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada EF Education First Full time

    About the RoleWe are seeking a highly skilled and bilingual customer support specialist to join our team at EF Education First. As a key member of our customer support team, you will play a vital role in delivering exceptional customer experiences and ensuring the success of our educational travel programs.Key ResponsibilitiesProvide high-quality customer...

  • Bilingual Customer Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada EF Education First Full time

    About the RoleWe are seeking a highly skilled and bilingual customer support specialist to join our team at EF Education First. As a key member of our customer support team, you will play a vital role in delivering exceptional customer experiences and ensuring the success of our educational travel programs.Key ResponsibilitiesProvide high-quality customer...

  • Bilingual Customer Support Specialist

    1 week ago

    Toronto, Ontario, Canada EF Education First Full time

    About the RoleWe are seeking a highly skilled and bilingual customer support specialist to join our team at EF Education First. As a key member of our customer support team, you will play a vital role in delivering exceptional customer experiences and ensuring the success of our educational travel programs.Key ResponsibilitiesProvide high-quality customer...

  • Bilingual Customer Support Specialist

    1 week ago

    Toronto, Ontario, Canada EF Education First Full time

    About the RoleWe are seeking a highly skilled and bilingual customer support specialist to join our team at EF Education First. As a key member of our customer support team, you will play a vital role in delivering exceptional customer experiences and ensuring the success of our educational travel programs.Key ResponsibilitiesProvide high-quality customer...

  • Customer Service Specialist

    3 weeks ago

    Toronto, Ontario, Canada Zedd Customer Solutions Full time

    **Job Summary:**Zedd Customer Solutions is seeking a highly motivated and bilingual sales representative to join our team. As a sales representative, you will be responsible for making and receiving telephone calls on behalf of our clients, promoting products and services, and providing exceptional customer service.**Key Responsibilities:**Make and receive...

  • Customer Service Specialist

    3 weeks ago

    Toronto, Ontario, Canada Zedd Customer Solutions Full time

    **Job Summary:**Zedd Customer Solutions is seeking a highly motivated and bilingual sales representative to join our team. As a sales representative, you will be responsible for making and receiving telephone calls on behalf of our clients, promoting products and services, and providing exceptional customer service.**Key Responsibilities:**Make and receive...

  • IT Support Specialist

    3 weeks ago

    Toronto, Ontario, Canada Bilingual Squad Full time

    Job DescriptionJob Title: Help Desk AdministratorJob Summary:We are seeking a highly skilled and experienced Help Desk Administrator to join our team at Bilingual Squad. The successful candidate will be responsible for providing technical support and assistance to our employees, ensuring that our IT infrastructure is running smoothly and efficiently.Key...

  • IT Support Specialist

    3 weeks ago

    Toronto, Ontario, Canada Bilingual Squad Full time

    Job DescriptionJob Title: Help Desk AdministratorJob Summary:We are seeking a highly skilled and experienced Help Desk Administrator to join our team at Bilingual Squad. The successful candidate will be responsible for providing technical support and assistance to our employees, ensuring that our IT infrastructure is running smoothly and efficiently.Key...

  • Bilingual Sales Representative

    1 hour ago

    Toronto, Ontario, Canada Zedd Customer Solutions Full time

    Job Summary:Zedd Customer Solutions is seeking a highly motivated and bilingual sales representative to join our team. As a key member of our sales team, you will be responsible for making and receiving telephone calls to promote our products and services to new and existing customers.Key Responsibilities:Place and receive telephone calls to customers to...

  • Bilingual Sales Representative

    4 days ago

    Toronto, Ontario, Canada Zedd Customer Solutions Full time

    **Job Summary:**Zedd Customer Solutions is seeking a highly motivated and bilingual sales representative to join our team. As a sales representative, you will be responsible for making and receiving telephone calls on behalf of our clients, promoting products and services, and providing exceptional customer service.Key Responsibilities:Place and receive...

  • Bilingual Sales Representative

    4 days ago

    Toronto, Ontario, Canada Zedd Customer Solutions Full time

    **Job Summary:**Zedd Customer Solutions is seeking a highly motivated and bilingual sales representative to join our team. As a sales representative, you will be responsible for making and receiving telephone calls on behalf of our clients, promoting products and services, and providing exceptional customer service.Key Responsibilities:Place and receive...

  • Bilingual Sales Representative

    2 weeks ago

    Toronto, Ontario, Canada Zedd Customer Solutions Full time

    **Job Summary:**Zedd Customer Solutions is seeking a highly motivated and customer-focused Bilingual Sales Representative to join our team. As a key member of our sales team, you will be responsible for promoting our products and services to new and existing customers, while providing exceptional customer service and support.**Key Responsibilities:**Make and...

  • Bilingual Sales Representative

    2 weeks ago

    Toronto, Ontario, Canada Zedd Customer Solutions Full time

    **Job Summary:**Zedd Customer Solutions is seeking a highly motivated and customer-focused Bilingual Sales Representative to join our team. As a key member of our sales team, you will be responsible for promoting our products and services to new and existing customers, while providing exceptional customer service and support.**Key Responsibilities:**Make and...

  • Bilingual Customer Service Specialist

    1 month ago

    Toronto, Ontario, Canada Canadian Tire Corporation Full time

    Bilingual Customer Service Specialist - (French/English)Become a vital part of a dynamic team that is committed to excellence and works collaboratively to deliver exceptional customer service across Canada. We are currently in search of enthusiastic individuals who are passionate about providing outstanding customer experiences.Position Overview:Customer...

  • Bilingual Client Support Specialist

    1 month ago

    Toronto, Ontario, Canada IFDS Full time

    Bilingual Client Support Specialist - English/French Non-Permanent About Us International Financial Data Services (IFDS) is a premier provider of outsourcing and technology solutions tailored for the financial services sector. With a global presence, we cater to over 240 financial institutions, offering innovative solutions to asset managers, banks,...

  • Bilingual Customer Support Advocate

    1 month ago

    Toronto, Ontario, Canada Sleep Country Full time

    Company Overview At Sleep Country, we are dedicated to transforming your living space into a sanctuary. Our mission is to provide affordable luxury through expertly crafted sleep products that enhance your comfort and well-being. Our guiding principles are centered around utilizing superior materials, ensuring that every item is carefully produced,...

  • Bilingual Customer Support Specialist

    4 days ago

    Toronto, Ontario, Canada EF Education First Full time

    Customer Support SpecialistJoin EF Education First, a leading provider of educational travel experiences, as a Customer Support Specialist. In this role, you will play a vital part in delivering exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide high-quality customer support via various...

  • Bilingual Customer Support Specialist

    5 days ago

    Toronto, Ontario, Canada EF Education First Full time

    Customer Support SpecialistJoin EF Education First, a leading provider of educational travel experiences, as a Customer Support Specialist. In this role, you will play a vital part in delivering exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide high-quality customer support via various...

  • Bilingual Technical Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada TouchBistro Full time

    About the RoleWe are seeking a highly skilled and bilingual Technical Support Specialist to join our team at TouchBistro. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their hardware and software needs are met.Key ResponsibilitiesProvide technical support to customers via...

  • Bilingual Technical Support Specialist

    3 weeks ago

    Toronto, Ontario, Canada TouchBistro Full time

    About the RoleWe are seeking a highly skilled and bilingual Technical Support Specialist to join our team at TouchBistro. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their hardware and software needs are met.Key ResponsibilitiesProvide technical support to customers via...