Deployment Systems Expert
5 days ago
In our organization, Logibec, we're looking for a skilled professional to fill the position of Deployment Systems Expert. As a crucial member of our team, you'll play a pivotal role in the successful execution of system installations, upgrades, and deployments.
About YouWe're seeking an individual with a minimum of a DEC in computer science or a related field and relevant experience. Your skills should include proficiency in Solaris, Unix, Linux, and Windows environments, as well as knowledge of Oracle and MS-SQL databases. Strong analytical skills, resourcefulness, and excellent communication skills are essential for this position.
Responsibilities- Perform installation, upgrade, enhancement, relocation, and migration of products and their components according to specific client environments, utilizing established procedures and tools.
- Support clients in problem-solving by analyzing causes, implementing solutions, and ensuring their needs are met.
- Process customer requests via designated tools.
- Communicate directly with clients during work execution and serve as the central point for follow-up on remaining issues.
- Provide internal level 2 support by responding to requests for information and questions related to operating software and equipment.
- Advise clients on the latest products, system operation, and implementation phases of new equipment and software.
- Produce and maintain documentation aligned with team procedures and processes.
- Update customer inventory data in designated tools to ensure data integrity.
- A competitive salary of $60,000 - $80,000 per annum, depending on experience.
- Group RRSP with employer participation and group insurance from day one.
- Flexible working hours and generous vacation allocation.
- Opportunities for continuous training, career development, and advancement within the company.
- The chance to work in a dynamic environment that values teamwork, excellence, and client satisfaction.
We're looking for a motivated individual who is eager to contribute to our team's success. If you have a passion for technical installation and deployment, and possess the necessary skills and qualifications, please apply now.
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