Customer Service Representative

3 weeks ago

Victoria, British Columbia, Canada Coast Capital Full time
Job Title: Member Service Representative

Coast Capital Savings is seeking a highly motivated and customer-focused Member Service Representative to join our team. As a key member of our branch team, you will be responsible for providing exceptional service to our members, building strong relationships, and delivering a memorable experience.

Key Responsibilities:
  • Provide personalized service to members, addressing their financial needs and concerns.
  • Build and maintain strong relationships with members, understanding their financial goals and objectives.
  • Offer financial advice and guidance to members, helping them make informed decisions about their financial well-being.
  • Work collaboratively with other team members to achieve branch goals and objectives.
  • Stay up-to-date on Coast Capital's products and services, ensuring members receive the best possible advice and support.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • Strong problem-solving and analytical skills, with a focus on delivering solutions that meet member needs.
  • Knowledge of Coast Capital's products and services, with a willingness to learn and grow.
  • Ability to work independently and as part of a team, with a focus on collaboration and teamwork.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to make a real difference in the lives of our members.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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