Gift Card Processing Specialist
4 weeks ago
Job Summary:
We are seeking a skilled Gift Card Processing Specialist to join our Corporate Office team. As a key member of our Financial Supply Chain team, you will be responsible for processing and shipping gift card orders for both internal and external customers.
Key Responsibilities:
- Process and ship gift card orders in a timely and accurate manner
- Prepare and send invoices for gift card orders
- Respond to customer inquiries via email
- Update order logs with relevant information
- Ensure all required metrics are consistently met
- Work in SAP and Microsoft Office
- Provide a high standard of customer service
- Perform various data entry related tasks
Requirements:
- Minimum 1-2 years relevant work experience preferably within an office environment
- Excellent interpersonal and communication skills (written and verbal)
- Integrity and adherence to standards, policy and procedures
- Excellent customer service skills coupled with an understanding of the commitment to meet and exceed service levels
- Strong computer skills; Proficient use of the Microsoft Office Suite (Word, Excel, Outlook)
- Proven time management, organization, prioritization, and multi-tasking skills
- Ability to work independently or as part of a team
What We Offer:
A competitive compensation package, a hybrid work model, and a commitment to team collaboration and office culture.
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