Gift Card Processing Specialist

2 weeks ago


Stellarton, Nova Scotia, Canada Backstage Full time

Job Summary:

We are seeking a skilled Gift Card Processing Specialist to join our Corporate Office team. As a key member of our Financial Supply Chain team, you will be responsible for processing and shipping gift card orders for both internal and external customers.

Key Responsibilities:

  • Process and ship gift card orders in a timely and accurate manner
  • Prepare and send invoices for gift card orders
  • Respond to customer inquiries via email
  • Update order logs with relevant information
  • Ensure all required metrics are consistently met
  • Work in SAP and Microsoft Office
  • Provide a high standard of customer service
  • Perform various data entry related tasks

Requirements:

  • Minimum 1-2 years relevant work experience preferably within an office environment
  • Excellent interpersonal and communication skills (written and verbal)
  • Integrity and adherence to standards, policy and procedures
  • Excellent customer service skills coupled with an understanding of the commitment to meet and exceed service levels
  • Strong computer skills; Proficient use of the Microsoft Office Suite (Word, Excel, Outlook)
  • Proven time management, organization, prioritization, and multi-tasking skills
  • Ability to work independently or as part of a team

What We Offer:

A competitive compensation package, a hybrid work model, and a commitment to team collaboration and office culture.



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