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Gift Card Processing Specialist

1 month ago

Stellarton, Nova Scotia, Canada Backstage Full time

Job Summary:

We are seeking a skilled Gift Card Processing Specialist to join our Corporate Office team. As a key member of our Backstage team, you will be responsible for ensuring timely processing of gift cards for both internal and external customers.

Key Responsibilities:

  • Process and ship gift card orders for both internal and external customers
  • Prepare and send invoices for gift card orders
  • Respond to customer inquiries via email
  • Update order logs with relevant information
  • Ensure all required metrics are consistently met
  • Work in SAP and Microsoft Office
  • Provide a high standard of customer service
  • Various data entry related tasks

Requirements:

  • Minimum 1-2 years relevant work experience preferably within an office environment
  • Excellent interpersonal and communication skills (written and verbal)
  • Integrity and adherence to standards, policy and procedures
  • Excellent customer service skills coupled with an understanding of the commitment to meet and exceed service levels
  • Strong computer skills; Proficient use of the Microsoft Office Suite (Word, Excel, Outlook)
  • Proven time management, organization, prioritization, and multi-tasking skills
  • Ability to work independently or as part of a team

What We Offer:

We offer a competitive compensation package, which varies by role. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.

We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.