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Branch Manager II

2 months ago

Sherbrooke, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time
Job Summary

We are seeking a highly skilled and experienced Branch Manager II to join our team at The Toronto-Dominion Bank (Canada). As a key member of our leadership team, you will be responsible for leading a medium to large-sized branch, overseeing a team of colleagues, and driving business results.

Key Responsibilities
  • Lead a high-performing team, providing guidance, coaching, and development opportunities to ensure excellent customer service and business outcomes.
  • Develop and implement business strategies to achieve branch goals, including customer acquisition, retention, and growth.
  • Manage branch operations, including customer service, sales, and risk management, ensuring compliance with bank policies and procedures.
  • Collaborate with cross-functional teams to drive business results, including sales, marketing, and product development.
  • Provide coaching and development opportunities to colleagues, including training, mentoring, and performance management.
  • Manage branch budgets, forecasts, and performance metrics, ensuring alignment with bank goals and objectives.
  • Identify and mitigate risks, ensuring compliance with bank policies and regulatory requirements.
  • Develop and maintain relationships with customers, colleagues, and external partners, ensuring excellent customer service and business outcomes.
Requirements
  • Undergraduate degree and/or equivalent experience.
  • 5+ years of relevant experience in banking, finance, or a related field.
  • Proven track record of leadership, business development, and customer service.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • Proficiency in a language other than French (for supporting customers who require services in a language other than French).
What We Offer

We offer a competitive compensation package, including a base salary, variable compensation, and benefits. We also provide opportunities for career development, training, and mentorship, as well as a collaborative and dynamic work environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.