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Senior Claims Specialist
4 weeks ago
We are seeking a skilled Claims Analyst IV – Commercial Property to join our team at AIG. As a key member of our Claims team, you will play a vital role in delivering exceptional service to our clients and driving business growth.
Key Responsibilities:
- Manage a portfolio of Commercial Property claims, including Marine and Energy claims, to ensure timely and fair resolution.
- Evaluate coverage, reserves, and perform detailed claim investigations to document files accurately.
- Develop and maintain strong relationships with customers, brokers, underwriting, and business partners through effective communication.
- Provide exceptional customer service by responding promptly to inquiries and resolving issues efficiently.
- Adhere to established corporate best practices, claim handling guidelines, and regulatory requirements to ensure compliance.
- Make informed decisions and work independently within assigned authority to contribute to the team's success.
Requirements:
- Minimum 6 years of experience examining Property claims with a strong focus on customer satisfaction.
- Excellent oral and written communication skills to effectively interact with stakeholders.
- Demonstrated organizational skills to manage workload, prioritize tasks, and maintain a high level of productivity.
- Outstanding problem-solving and decision-making skills to work independently and make informed decisions.
- Fluency in French is considered an asset, and the ability to travel as needed (5%) is required.
AIG is a global leader in commercial and personal insurance solutions, and we are committed to creating a culture of belonging. We foster a culture of inclusion and diversity through flexible work arrangements, diversity and inclusion learning, and Employee Resource Groups. If you are passionate about delivering exceptional service and driving business growth, we encourage you to apply for this exciting opportunity.