Assistant General Manager
7 days ago
We are seeking a highly skilled and experienced Assistant General Manager to join our team at Atria Retirement Canada. As a key member of our leadership team, you will be responsible for ensuring the highest level of service and quality in our dining and housekeeping operations.
Key Responsibilities- Hiring and Training: Recruit, orient, schedule, train, coach, and counsel dining room waitstaff and housekeeping staff to ensure they have the skills and knowledge to provide exceptional service to our residents.
- Performance Management: Provide timely feedback to team members and consistent performance management to ensure they meet the high standards of our company.
- Operations Management: Establish and manage labor and supplies budgets and expenses to ensure efficient and effective operations.
- Customer Service: Provide high levels of customer service and create a restaurant-style dining atmosphere that exceeds the expectations of our residents.
- Quality Assurance: Work closely with the Executive Chef and General Manager/Executive Director to ensure that food, service, dining programs, and housekeeping services meet the highest standards of quality and compliance.
- Leadership: Train team members on company standards, including cleanliness, sanitation, appearance, service, and satisfaction. Visually confirm that all tables are set according to company standards.
- Problem-Solving: Solve issues before they become problems or complaints, and assist the General Manager/Executive Director with all aspects of community operations.
- Accountability: Act as 'Manager on Duty' when the General Manager/Executive Director is not on site, and may perform other duties as needed and/or assigned.
Atria Retirement Canada is a leading provider of senior living communities, dedicated to enhancing the lives of our residents and employees. We offer a supportive and inclusive work environment that promotes a healthy work-life balance and provides opportunities for advancement.
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