Operations Manager

3 weeks ago


Canmore, Canada Basecamp Resorts Full time
About Basecamp Resorts

Basecamp Resorts is a rapidly growing chain of boutique hotels based in Alberta and British Columbia. Our latest upscale property, MTN House by Basecamp, offers 99 newly renovated hotel rooms, an elevated restaurant with a farm-to-table ethos, and Canmore's first Nordic Spa.

Position Overview

We are seeking a full-time General Manager to run day-to-day operations at MTN House by Basecamp. The successful candidate will be responsible for leading a team of managers, ensuring smooth running of all amenities, and promoting the Basecamp brand.

Key Responsibilities
  • Human Resources: Recruit, train, and develop a high-performing team.
  • Promote the Basecamp Brand: Develop and implement marketing strategies to increase brand awareness.
  • Operations: Work with the Vice President of Operations to create and maintain policies and procedures.
  • Financial Management: Ensure accurate and timely financial reporting, including Net Operating Income, Rooms, Food & Beverage, and Admin & General.
  • New Business Development: Evaluate operational issues and identify opportunities for growth and improvement.
  • Leadership: Provide motivational leadership to achieve departmental goals and contribute to revenue enhancement.
Requirements
  • Valid Driver's License with clean abstract for three years minimum.
  • First Aid Certification (training can be provided).
  • Working knowledge of Microsoft Windows – Outlook, Excel, Word.
  • A solid understanding of pricing, budgets, and cost controls.

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