Provider Services Credit and Finance Operations Specialist

2 weeks ago


Mississauga, Ontario, Canada The Cigna Group Full time

The primary function of this position is to provide support to Finance for ongoing accounting functions, including collections, billing, cash application, balance sheet accounts reconciliation, process refund and month-end closing process. This function includes resolving business process issues within the collection process and financial ERP system.

To achieve collective success, a working knowledge of the billing and collection processes and accountability for quantity and quality metrics are key expectations of the role. Beyond core responsibilities, the ideal candidate must embrace a high-performance culture through teamwork, personal development and accountability.

Key Responsibilities:

  • Perform billing functions based on pre-defined schedules.
  • Create pre-authorized debit and credit card payment transactions to submit to the bank. Perform cash application for cheque, including processing deposit and Interac E-transfer incoming payments.
  • Perform bank reconciliation and journal entries booking for month-end closing process.
  • Perform collection activities, including investigation of root cause of non-payment and focusing on steps necessary to resolve.
  • Creation of Accounts Payable voucher for refund process and creation of EFT payment file for the bank.
  • All other activities as assigned.

Qualifications:

  • 5 + years of working in accounting with collection experience.
  • University Degree in Accounting, Business, Finance or related field.

Knowledge, Skills and Abilities required:

  • Solid technical and analytical skills with high degree of accuracy.
  • Working knowledge of Microsoft D365 or financial ERP system.
  • Solid PC skills and a strong proficiency with Microsoft Office Suite of tools with advanced knowledge of Microsoft Excel.
  • Self-motivated and goal-oriented, ability to embrace change and be a change champion for the team.
  • Ability to meet tight deadlines and flexibility to accept diverse responsibilities.
  • Team player committed to achieving common departmental objectives.
  • French speaking is considered an asset.
  • Demonstrates initiative, accountability and ownership.
  • Ability to work with minimum supervision.
  • Strong communication and interpersonal skills.

About Express Scripts Canada:

Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment.

As a subsidiary of The Cigna Group, we are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.

We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.



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