Provider Services Credit and Finance Operations Specialist
4 weeks ago
The primary function of this position is to provide support to Finance for the ongoing accounting functions that include collections, billing, cash application, balance sheet accounts reconciliation, process refund and month end closing process. This function includes resolving business process issues within the collection process and financial ERP system.
To achieve our collective success, a working knowledge of the billing and collection processes and accountability for quantity and quality metrics are key expectations of the role. Beyond your core responsibilities, you are expected to embrace a high-performance culture through teamwork, personal development and accountability. An ideal candidate must have also worked in a financial ERP system and have experienced in applying Accounting Principles and Standards as part of the features used within the ERP system, this is to achieve maximize process efficiency and data integrity.
Key Responsibilities- Perform billing functions based on pre-defined schedule.
- Create pre-authorized debit and credit card payment transactions to submit to the bank. Perform cash application for cheque including processing deposit and Interac E-transfer incoming payments.
- Perform bank reconciliation and journal entries booking for month-end closing process.
- Perform collection activities that including investigation of root cause of non-payment and focusing on steps necessary to resolve.
- Creation of Accounts Payable voucher for refund process and creation of EFT payment file for the bank
- All other activities as assigned.
- 5 + years of working in accounting with collection experience.
- University Degree in Accounting, Business, Finance or related field
- Solid technical and analytical skills with high degree of accuracy.
- Working knowledge of Microsoft D365 or financial ERP system.
- Solid PC skills and a strong proficiency with Microsoft Office Suite of tools with advanced knowledge of Microsoft Excel.
- Self-motivated and goal-oriented, ability to embrace change and be a change champion for team.
- Ability to meet tight deadlines and flexibility to accept diverse responsibilities.
- Team player committed to achieving common departmental objectives.
- French speaking is considered an asset.
- Demonstrates initiative, accountability and ownership.
- Ability to work with minimum supervision.
- Strong communication and interpersonal skills
The Cigna Group is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.
Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active PharmacyTM services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.
It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.
We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.
We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.
We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.
If you require accommodation in completing the online application process, please email: eschr2@express-scripts.com Do not email eschr2@express-scripts.com for an update on your application or to provide your resume as you will not receive a response.
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