Maritime Operations Officer
4 weeks ago
City Experiences is seeking a highly skilled and experienced Maritime Operations Officer to join our team in Gananoque.
About Us:
At City Experiences, we are passionate about providing exceptional experiences on land and water. With over 40 years of experience, we have established ourselves as a leader in the industry, welcoming over 30 million guests annually through our portfolio of 25+ brands.
The Role:
We are looking for an individual who embodies our RESPECT Service System, which drives us to deliver unparalleled hospitality and service excellence. As a Maritime Operations Officer, you will be responsible for ensuring the safe and efficient operation of our vessels, maintaining the highest standards of cleanliness and safety, and providing exceptional customer service.
Salary:
$65,000 per year
Responsibilities:
- Maintain the appearance of the vessel, including directing daily activities of the crew and ensuring the cleanliness and safety of the vessel.
- Assist with navigating and maneuvering the vessel, upholding the strictest safety standards for guests and crew.
- Provide amazing hospitality to guests and coworkers, embodying our RESPECT Service System.
- Assign deck crew tasks and provide direction.
- Stand bridge watch and assist in the safe navigating and maneuvering of the vessel.
- Take command should the Captain become unable to.
- Maintain the cleanliness and safety of the vessel.
- Load or unload materials from vessels.
- Handle lines to moor vessels to pier when necessary.
- Stand watch to look for obstructions in a ship's path or to locate navigational aids such as buoys and lighthouses.
- Provide assistance to the Engineer to operate and maintain ship equipment such as engines and generators, and winches.
- Escalate any mechanical or maintenance issues to the Director of Marine Operations.
Requirements & Qualifications:
- Must obtain valid Chief Mate (limited for a vessel of 60 gross tonnage) or more upon hire.
- Or equivalent as recognized by the Ministry of Education.
- At least one (1) to three (3) years' maritime experience.
- Current Marine Basic First Aid.
- Current (within previous two (2) years) Transport Canada approved marine medical certification.
- Must hold a valid passport to be able to enter the United States.
- Must be able to effectively understand and convey written and verbal information to guests and coworkers.
- Energetic and enthusiastic personality essential.
- Must be service orientated, actively looking for ways to help others.
- Will work for extended periods of time without sitting.
- If required, wear assigned Personal Protective Equipment (PPE) (non-slip shoes, gloves, weather appropriate dress attire, sun protection).
- Ability to reach, bend, stoop, wipe, push, pull, move or lift up to 30 pounds (14 kilograms).
- Walk, stand, sit and work in all types of weather conditions for extended periods.
- Will be required to be available for work on all major holidays.
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