Hornblower Captain

4 weeks ago


Gananoque, Canada Hornblower Cruises and Events Full time

About the Role:


We are seeking an experienced and dynamic Captain to join our team at Hornblower Cruises and Events. As a Captain, you will be responsible for ensuring the safe and efficient operation of our vessels while delivering exceptional guest experiences.


Key Responsibilities:



  • Operate vessels in accordance with Transport Canada rules and regulations, as well as other federal and local laws
  • Maintain a high level of guest satisfaction by providing excellent customer service and resolving any issues that may arise
  • Oversee the execution of safety programs in accordance with Transport Canada regulations and company policies
  • Ensure adherence to company procedures and protocols, including pre-cruise preparation and cruise execution
  • Manage and supervise crew members to ensure they are performing their duties effectively and safely
  • Participate in the development and implementation of new policies and procedures to improve operational efficiency and guest experience

Requirements & Qualifications:



  • Degree or equivalent in a relevant field, such as nautical science or maritime studies
  • Master Limited license for a vessel of 60 gross tonnage or more
  • Current Marine Basic First Aid certification
  • Valid passport to enter the United States
  • Transport Canada-approved marine medical certification within the last two years
  • Minimum of five years of marine experience with an outstanding record
  • Strong knowledge of ship systems and maintenance procedures
  • Ability to communicate effectively in oral and written form
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment and adapt to changing situations

Benefits:



  • Competitive salary: $80,000 - $100,000 per year
  • Complimentary cruise tickets and uniforms
  • Retention bonus up to $10,000 per year
  • Crew recognition awards and events
  • Crew referral program with bonuses up to $1,000 per referral
  • Paid training and professional development opportunities

What We Offer:


Hornblower Cruises and Events is a leading provider of entertainment and tourism services in North America. As a Captain with our company, you will have the opportunity to work on a variety of vessels and projects, while developing your skills and expertise in a dynamic and challenging environment.


  • Captain

    7 months ago


    Gananoque, Canada Hornblower Cruises and Events Full time

    City Experiences is seeking a Captain for our City Cruises operation in Gananoque. About You: This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System. Crew Benefits: Competitive Wage Retention Bonus - up to $! Complimentary Cruise Tickets & Uniforms Crew Recognition Awards Crew Referral Program - up to $...


  • Gananoque, Canada Hornblower Cruises and Events Full time

    City Experiences is seeking a highly skilled and experienced Maritime Operations Officer to join our team in Gananoque.About Us:At City Experiences, we are passionate about providing exceptional experiences on land and water. With over 40 years of experience, we have established ourselves as a leader in the industry, welcoming over 30 million guests annually...

  • Deckhand

    7 months ago


    Gananoque, Canada Hornblower Cruises and Events Full time

    City Experiences is seeking a Deckhand for our City Cruises operation in Gananoque. If you have a passion for customer service and being on the water, this may be the opportunity for you! Please note, this is a seasonal/contract position that focuses on serving light food and beverage to guests during the cruise. About You: This person will be...

  • Mate

    7 months ago


    Gananoque, Canada Hornblower Cruises and Events Full time

    City Experiences is seeking a Mate for our City Cruises operation in Gananoque. About You: This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System. About the Opportunity: The Mate is responsible to maintain the appearance of the vessel which includes directing daily activities of the crew, maintaining the...