Customer Service Manager

1 week ago


Québec, Quebec, Canada EightSix Network Full time

Job Title: Customer Service Manager

About the Role:

We are seeking a highly skilled Customer Service Manager to join our team. As a key member of our branch operations, you will be responsible for guiding and coaching our team of representatives to deliver exceptional customer service and promote our bank's products and services.

Key Responsibilities:

  • Guide and coach the team in identifying clients' financial needs and promoting our products and services.
  • Support the team in achieving their objectives and provide advice on work methods and service development techniques.
  • Manage complaints concerning transaction and retail banking services and develop an action plan with the Branch Manager.
  • Explain branch operating procedures and ensure they are followed by the team.

Requirements:

  • College diploma and four to six years of experience, depending on position level.
  • Experience in personnel management and coaching.
  • Experience in business development and customer service.

What We Offer:

As a valued member of our team, you will benefit from a competitive compensation package, flexible benefits, and opportunities for growth and development.



  • Québec, Quebec, Canada EightSix Network Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team. As a key member of our branch, you will be responsible for supporting and guiding our transaction service employees to deliver exceptional customer experiences.Key ResponsibilitiesGuide and coach the team in identifying clients' financial needs and...


  • Québec, Quebec, Canada EightSix Network Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team. As a key member of our branch, you will be responsible for supporting and guiding our transaction service employees to deliver exceptional customer experiences.Key ResponsibilitiesGuide and coach the team in identifying clients' financial needs and...


  • Québec, Quebec, Canada EightSix Network Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team. As a key member of our branch, you will be responsible for supporting and guiding our transaction service employees to deliver exceptional customer experiences.Key ResponsibilitiesGuide and coach the team in identifying clients' financial needs and...


  • Québec, Quebec, Canada EightSix Network Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team. As a key member of our branch, you will be responsible for supporting and guiding our transaction service employees to deliver exceptional customer experiences.Key ResponsibilitiesGuide and coach the team in identifying clients' financial needs and...


  • Québec, Quebec, Canada Le Groupe Master Full time

    About the Role:We are seeking a highly skilled and experienced Branch Representative to join our team at Le Groupe Master. As a key member of our branch team, you will be responsible for managing internal relationships with customers, providing exceptional customer service, processing orders and quotations, and promoting company products to generate...


  • Québec, Quebec, Canada Le Groupe Master Full time

    About the Role:We are seeking a highly skilled and experienced Branch Representative to join our team at Le Groupe Master. As a key member of our branch team, you will be responsible for managing internal relationships with customers, providing exceptional customer service, processing orders and quotations, and promoting company products to generate...

  • Assistant Manager

    2 weeks ago


    Québec, Quebec, Canada GameStop Full time

    We are seeking a highly motivated and organized Assistant Manager to join our team at GameStop. As an Assistant Manager, you will be responsible for managing staff and assigning duties, determining merchandise and services to be sold, and resolving issues that may arise. You will also be responsible for maintaining a fast-paced environment and ensuring...


  • Québec, Quebec, Canada Proforce Personnel Full time

    We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Proforce Personnel. The ideal candidate will have a minimum of 2 years' experience in customer service, preferably in the apparel industry.The Customer Service Coordinator will be responsible for the daily execution of orders, ensuring that all customer and...


  • Québec, Quebec, Canada Proforce Personnel Full time

    Customer Service Coordinator Job DescriptionWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Proforce Personnel. As a key member of our customer service team, you will be responsible for ensuring seamless order execution, managing customer and vendor relationships, and driving process improvements.Key...


  • Québec, Quebec, Canada Proforce Personnel Full time

    Customer Service Coordinator Job DescriptionWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Proforce Personnel. As a key member of our customer service team, you will be responsible for ensuring seamless order execution, managing customer and vendor relationships, and driving process improvements.Key...


  • Québec, Quebec, Canada Proforce Personnel Full time

    Customer Service Coordinator Job DescriptionWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Proforce Personnel. As a key member of our customer service team, you will be responsible for ensuring seamless order execution, managing customer and vendor relationships, and driving process improvements.Key...


  • Québec, Quebec, Canada Proforce Personnel Full time

    Customer Service Coordinator Job DescriptionWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Proforce Personnel. As a key member of our customer service team, you will be responsible for ensuring seamless order execution, managing customer and vendor relationships, and driving process improvements.Key...


  • Québec, Quebec, Canada Proforce Personnel Full time

    We are seeking a skilled Customer Service Liaison to manage the daily execution of orders for our client, a designer, manufacturer, and distributor of apparel. The ideal candidate will ensure that all customer and vendor orders match, process orders properly in our system, and manage any discrepancies. They will also be responsible for managing returns,...


  • Québec, Quebec, Canada EightSix Network Full time

    Job Title: Customer Service TechnicianJob Summary:We are seeking a highly skilled and bilingual Customer Service Technician to join our team at EightSix Network. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Responsibilities:Respond to customer...


  • Québec, Quebec, Canada EightSix Network Full time

    Job Title: Customer Service TechnicianJob Summary:We are seeking a highly skilled and bilingual Customer Service Technician to join our team at EightSix Network. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Responsibilities:Respond to customer...


  • Québec, Quebec, Canada EightSix Network Full time

    Job Title: Customer Service TechnicianJob Summary:We are seeking a highly skilled and bilingual Customer Service Technician to join our team at EightSix Network. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Responsibilities:Respond to customer...


  • Québec, Quebec, Canada EightSix Network Full time

    Job Title: Customer Service TechnicianJob Summary:We are seeking a highly skilled and bilingual Customer Service Technician to join our team at EightSix Network. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Responsibilities:Respond to customer...


  • Québec, Quebec, Canada beBee Professionals Full time

    BeBee Professionals is seeking a Customer Care Specialist to provide exceptional customer service to our clients. The ideal candidate will have a minimum of two years of customer service experience and possess excellent communication and interpersonal skills. They will be responsible for responding to customer inquiries, resolving complaints, and providing...


  • Québec, Quebec, Canada beBee Professionals Full time

    BeBee Professionals is seeking a Customer Care Specialist to provide exceptional customer service to our clients. The ideal candidate will have a minimum of two years of customer service experience and possess excellent communication and interpersonal skills. They will be responsible for responding to customer inquiries, resolving complaints, and providing...


  • Québec, Quebec, Canada Proforce Personnel Full time

    Job Summary:We are seeking a highly organized and detail-oriented Customer Service Liaison to join our team at Proforce Personnel. As a key member of our customer service team, you will be responsible for ensuring seamless order execution, managing customer and vendor relationships, and driving process improvements.Key Responsibilities:Process and enter...