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Service Coordinator

2 months ago

Dartmouth, Canada Insight Global Full time

Job Summary:

Insight Global is seeking a highly organized and detail-oriented Service Advisor / Coordinator to join our team. As a Service Advisor / Coordinator, you will be responsible for processing work orders, communicating with customers, and ensuring timely completion of repairs.

Key Responsibilities:

  • Process work orders, including communicating diagnoses and presenting quotes/estimates
  • Process warranties and invoices, and complete purchase orders
  • Act as a liaison between customers and service technicians/mechanics, ensuring work is identified and assigned in a timely manner
  • Alternate lunch hours and vacations with another Service Advisor / Coordinator

Requirements:

  • High School Diploma or equivalent experience
  • 2+ years of relevant experience as a Service Advisor / Coordinator
  • Knowledge in any (or all) of the following topics - please specify: Heavy Equipment, Truck and Transport, Automotive
  • Excellent computer skills with knowledge of MS Office Suite products
  • Ability to organize and manage competing priorities in a fast-paced environment
  • Strong communication and customer service skills working with individuals and groups

Nice to Have:

  • Experience in the industrial equipment and engines space