Lead Gaming Operations Manager
3 weeks ago
Hiring: Gaming Operations Manager
Gaming Operations Manager
Job Type: Part-Time
**Key Requirements:**
- Supervise staff to ensure excellent customer service and high-quality gaming experiences
- Ensure compliance with AGCO/OLG/Delta guidelines
- Balance cash sales and process card returns
- Address customer and staff inquiries with courtesy and professionalism
- Perform opening and closing duties for the centre
Essential Qualifications:
- 2+ years supervisory experience in a customer-facing role
- Cash handling and balancing experience
- Strong mathematical and problem-solving skills
- Excellent customer service and conflict resolution skills
- Good communication and leadership skills
- Basics computer knowledge, including Microsoft Office
- Must be 18 years of age or older
- Must be fluent in English and French
About Delta Bingo & Gaming:
Founded in 1966, Delta Bingo & Gaming is a leading charitable gaming centre operator. With 20 locations and over 650 employees, we create unique entertainment experiences and support local charities. As a proud industry leader, we've generated $500 million for our charity partners and serve over 960 local charities. We're licensed under the OLG and regulated by AGCO, with a strong commitment to customer service and excellence.
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