Ontario Convention Center Concessions/Banquet Server

6 days ago

Toronto, Ontario, Canada ASM Global Full time

Job Summary: We are seeking a highly skilled and experienced Conventions and Events Hospitality Professional to join our team at ASM Global. As a Conventions and Events Hospitality Professional, you will be responsible for providing exceptional customer service and ensuring the highest level of professionalism in all aspects of food and beverage service.

Key Responsibilities:

  • Report for work in proper uniform according to the scheduled time.
  • Follow instructions for each event as given by the Food and Beverage Manager or Assistant Manager.
  • Assist with collecting all banquet equipment, including flatware, china, glassware, and serving pieces needed for each event.
  • Assist with preparing garnishes, beverages, condiments, and breads.
  • Assist with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.
  • Assist with preparation and set-up of event room when necessary.
  • Prepare tables with place settings as instructed by the Food and Beverage Manager and/or Banquet Captain.
  • Attend pre-function meeting for briefing of event details.
  • Provide friendly and courteous customer service at all times.
  • Remain at assigned station and perform duties as assigned according to each event.
  • Report any customer concerns and/or complaints to Banquet Captain.
  • Break down tables and banquet equipment after each event.
  • Clean and return serving pieces to proper storage area.
  • Adhere to strict grooming standards and policies of the company.
  • Follow service standards, procedures, and guidelines.
  • Perform other duties as assigned and deemed necessary.

Requirements:

  • Minimum of six (6) months work experience in a service-oriented environment.

Physical and Environmental Requirements:

  • This position requires performing repetitive eye/hand coordination.
  • Daily lifting and carrying up to 25 lbs. above shoulder level for up to 5 minutes at a time.
  • Constant standing, walking, stooping, reaching, and handling objects.
  • Not subject to adverse conditions.
  • Irregular hours will be required.

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