Casino Floor Ambassador
1 week ago
Position Overview
We are seeking a highly skilled Slot Attendant to join our team at Grand Villa Casino. As a key member of our customer service team, you will be responsible for providing exceptional support to our guests and ensuring they have a memorable experience at Gateway.
Key Responsibilities
- Assist with awareness of and excitement for on-going and up-coming Casino promotions.
- Manage slot machine reservations and promote casino initiatives.
- Work in compliance with internal controls, company policies and procedures and/or provincial lottery/ gaming policies and procedures.
- Manage a cash float, verifies and provides jackpot payouts and monetary change to guests.
- Report any violations and escalate to the appropriate level as necessary.
- Replenishes and maintains slot machines, monitors machine stack lights to ensure prompt service.
- Acquire and maintain a knowledge of all slot operation policies and procedures.
- Perform other duties as assigned based on operational needs.
About You
As a successful candidate, you will possess excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service. You will also have previous experience handling cash and working with the public, as well as basic knowledge of slot machine functions.
Benefits
- Competitive hourly rate of $17.40-$18.40 per hour
- A comprehensive benefits package including medical and dental coverage
- Ongoing training and development opportunities
- A fun and dynamic work environment
- Employee discounts on food, merchandise, and hotel stays
About Us
Gateway Casinos & Entertainment Limited is one of the largest and most diversified gaming and entertainment companies in Canada. We operate 27 gaming properties across British Columbia, Ontario, and Alberta, employing approximately 8,648 people. Our company offers a wide range of career opportunities and has a reputation for excellence in customer service and employee satisfaction.
Estimated Salary: $35,000 - $45,000 per year
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