Spécialiste en Service Client RBC

2 weeks ago


Toronto, Ontario, Canada RBC Full time
Professionnalisme et Passion

Nous recherchons un Spécialiste en Service Client qui partage notre passion pour le professionnalisme et la croissance. En tant que membre de notre équipe, vous serez chargé de fournir un service exceptionnel à nos clients, en les aidant à atteindre leurs objectifs financiers.

Du rôle
  • Vous travaillerez en collaboration avec nos partenaires et clients pour comprendre leurs besoins et leur offrir des solutions personnalisées.
  • Ayant une excellente connaissance des produits d'investissement, vous leur fournirez des conseils et une orientation approfondis pour qu'ils puissent prendre des décisions éclairées.
  • Pour répondre aux demandes de nos clients, vous utiliserez votre expertise technique et vos compétences en résolution de problèmes pour trouver des solutions efficaces.
  • Vous contribuerez également à l'amélioration continue de nos processus et procédures pour nous assurer d'être toujours au courant des dernières tendances et exigences du marché.
Compétences requises
  • Langues : français (langue principale) et anglais.
  • Bilinguisme obligatoire, car vous servirez des collègues et des partenaires francophones et anglophones au Canada.
  • Connaissances solides des produits d'investissement enregistrés.
  • Comportement professionnel excellent sur téléphone, capacitée à travailler efficacement dans un environnement de centre d'appels.
  • Connaissances de la technologie de l'information et du numérique, ainsi que de solides compétences multitâches.
Votre rémunération

Vous bénéficiez d'une rémunération compétitive de 55 000 $ à 65 000 $ par an, selon votre expérience et vos compétences.

Nos avantages
  • Un programme complet de rémunération globale comprenant une rémunération concurrentielle, des primes et des avantages flexibles.
  • Des dirigeants qui soutiennent votre développement par la formation et l'accompagnement, et qui investissent dans votre apprentissage continu et votre engagement à construire des carrières long terme.
  • La possibilité de faire la différence et d'avoir un impact durable.
  • Travailler avec une équipe dynamique, collaborative, progressive et très performante.


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