Identity Access Administrator

7 days ago


Kitchener, Ontario, Canada Arctic Wolf Full time
About the Role

The Senior Identity Access Administrator is responsible for managing user lifecycle in Okta and in various peripheral systems following compliance processes and maintaining a high standard of documentation.

Key Responsibilities
  1. Collaborate with the IT team to ensure timely resolution of access requests.
  2. Interface with various departments to establish and document access profile standards.
  3. Manage identity in Okta.
  4. Manage access to applications.
  5. Build and document access profiles according to departmental, team, and organizational needs.
  6. Provide operational support for Tier 1 and serve as the primary resource for escalations.
  7. Ensure deliverables are completed within target timeframes and are consistently of high-quality.
Requirements
  1. Proficient in identity management concepts, access controls, role-based access control (RBAC), Privileged Access Management (PAM), and entitlement management.
  2. Experience with at least one of the major IAM platforms: ForgeRock, Ping, Okta, SailPoint, Saviynt.
  3. Strong knowledge of IAM concepts, standards, and protocols, such as SAML, OAuth, LDAP, and RBAC.
  4. Proficient in programming languages commonly used in IAM development, such as Java, Python, or C#.
  5. Familiarity with cloud-based IAM solutions and integration with cloud services (e.g., AWS, Azure).
  6. Knowledge of systems security and troubleshooting.
  7. High attention to detail and the ability to see broader trends.
  8. Excellent communication and facilitation skills.
  9. Knowledge of user profiling techniques for efficient planning of on-boarding activities.
  10. Strong ability to problem solve.
  11. Solid understanding of triage methodology for user IT issues and ability to handle escalations.
Qualifications
  1. 5+ years experience in IAM required, 7+ years preferred.
  2. BS/BA in Computer Science, Engineering, or equivalent.
  3. Previous audit and compliance experience.
About Arctic Wolf

Arctic Wolf is a leading provider of security operations solutions, dedicated to helping organizations protect themselves against cyber threats. Our mission is to end cyber risk by providing innovative, cloud-native security solutions that are easy to use and effective.

We believe in the importance of diversity and inclusion, and are committed to creating a workplace that is welcoming and inclusive for all employees. We offer a range of benefits and perks, including equity for all employees, flexible time off, paid volunteer days, and a comprehensive benefits package.

At Arctic Wolf, we are passionate about delivering exceptional customer service and building long-term relationships with our customers. We are committed to staying at the forefront of the security industry, and to continuously improving our solutions to meet the evolving needs of our customers.



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