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Sales Representative

2 months ago


Québec, Quebec, Canada EightSix Network Full time

About EightSix Network

We are a dynamic team of entrepreneurs dedicated to building a leading travel company, offering a collection of distinctive brands that cater to diverse customer segments. Our shared passion for international travel drives us to constantly innovate and design world-class experiences for our guests in the most cost-effective and creative manner possible. To further our platform and achieve ambitious goals, we are seeking a skilled professional to join our team.

About the Role

As a Sales Advisor, you will be the first point of contact for our guests, developing long-term, trust-based relationships with them. Your role is to provide exceptional customer service and understand guests' most important life and travel goals, making them come to life. Being successful in sales begins with being a customer champion.

Key Responsibilities

  • Champion Customer Interactions
    • Oversee the entire sales process from initial interest to final payment, including pursuing all sales opportunities and follow-up activities.
    • Make outbound calls to new or existing customers, and follow up with active inquiries to provide a complete experience to any customer who contacts us.
    • Respond to customer inquiries, engaging with early adopters to answer questions and build loyalty from day one.
    • Track new leads and participate in the maintenance of the CRM database to ensure accurate, clean, and consistent data capture.
  • Champion Customer Happiness
    • Establish a special connection with past and potential customers, and identify and understand their travel needs.
    • Provide a superior level of customer service through accurate and timely information on destinations, flights, fares, special offers, and other travel products.
    • Help create and assemble customer tour packages for deployment, finalize payments for customers, and send out tour information through individual or batch mailings.
    • Proactively review and anticipate future customer desires through the promotion of our strong value proposition, tour experience, and supporting products.
    • Be positive and open to continually enhancing the team experience in every way.
    • Assist other team members as necessary in delivering their portion of the customer experience.

Requirements

  • Work Permit

About You

We are looking for a skilled professional with a passion for international travel and a love for helping others create memorable experiences. You should have prior sales experience and excellent communication skills, with a strong ability to build trust-based relationships with customers. You should be organized, proactive, and thrive in a fast-paced, startup environment.

What We Offer

We offer a full-time position surrounded by industry experts, an attractive salary and bonus plan, comprehensive group benefits, and a dynamic work environment in a growing business. You will have the opportunity to work in a modern office space in a vibrant city and potentially experience one of our premium tours in person.