Client Solutions Manager
6 days ago
Scotiabank is seeking a highly skilled Client Solutions Manager to join our team. As a key member of our Trading & Service team, you will be responsible for providing exceptional client service and support to our clients.
Key Responsibilities:- Provide professional, courteous, and positive experiences for clients and business line partners.
- Develop and maintain detailed knowledge of industry-related information, SiT product and service offerings, and all SiT platforms.
- Actively and effectively respond to complex complaints, providing responses verbally or in writing as needed.
- Contribute to the maximization of Contact Centre efficiency by accurately documenting and tracking complaints, identifying knowledge gaps for future training or skill builds.
- Act as a liaison, coordinating with various areas, and facilitating knowledge sharing in the New Hire Training program.
- Take on additional projects assigned by Sr. Client Solutions – Support to improve our service.
- Fluency in French is required.
- Derivatives Fundamentals and Options Licensing (DFOL) is an asset.
- Excellent interpersonal skills, leadership abilities, and time management skills.
- Strong knowledge of technology used to support trading and service functions is an asset.
Scotiabank is a leading financial institution that helps our customers, their families, and their communities achieve success through a broad range of advice, products, and services. We are committed to providing exceptional client service and support to our clients.
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Client Solutions Manager
1 month ago
Toronto, Ontario, Canada SAS Full timeClient Solutions Manager Job Overview We are a prominent organization in the realm of data and artificial intelligence. Our innovative software and services empower clients globally to convert data into actionable insights and inquiries into solutions. As a financially robust multi-billion-dollar entity, we are on a trajectory towards IPO readiness....
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Client Solutions Manager
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Toronto, Ontario, Canada MongoDB Full timeOverviewAs a Client Solutions Manager at MongoDB, you will be pivotal in addressing technical challenges faced by our key clients, engaging with some of the most intricate and innovative application ecosystems built on the MongoDB platform. This role requires a blend of:Extensive product knowledge and proficiency across various domainsExceptional technical...
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Toronto, Ontario, Canada Samsung Ads Full timeJob Title: Client Solutions Specialist - Join Samsung Ads' rapidly growing team and contribute to building a unique, world-class advertising organization with a relentless focus on design and customer experience. Samsung Ads, the advertising monetization arm of Samsung Electronics, leverages proprietary real-time TV viewing behavior and insights to promote...
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Toronto, Ontario, Canada the Ladders Full timePosition Overview: This role is classified as Grade L7.Referral Level: Level 1Division: IGM Asset Management OperationsCompany Overview: The Ladders is a prominent player in the financial services sector, recognized for its comprehensive wealth and asset management solutions. With a robust portfolio, the organization manages approximately $271 billion in...
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Client Solutions Manager
1 week ago
Toronto, Ontario, Canada Samsung Ads Full timeAbout the RoleSamsung Ads is seeking a seasoned professional to join our Client Solutions team as a Client Solutions Manager. In this strategic position, you will partner with our Sales team to drive direct impact towards quarterly revenue goals.Key ResponsibilitiesAlign directly with Sales representatives to provide seamless account support, including RFP...
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Client Solutions Manager
1 week ago
Toronto, Ontario, Canada Samsung Ads Full timeAbout the RoleSamsung Ads is seeking a seasoned professional to join our Client Solutions team as a Client Solutions Manager. In this strategic position, you will partner with our Sales team to drive direct impact towards quarterly revenue goals.Key ResponsibilitiesAlign directly with Sales representatives to provide seamless account support, including RFP...
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Client Solutions Manager
2 weeks ago
Toronto, Ontario, Canada Scotiabank Full timeJob Title: Client Solutions ManagerScotiabank is seeking a highly skilled Client Solutions Manager to join our team. As a key member of our Trading and Service team, you will be responsible for handling client escalations, providing expert advice, and contributing to the overall success of our business.Key Responsibilities:Provide exceptional client service,...
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Client Solutions Manager
2 weeks ago
Toronto, Ontario, Canada Scotiabank Full timeJob Title: Client Solutions ManagerScotiabank is seeking a highly skilled Client Solutions Manager to join our team. As a key member of our Trading and Service team, you will be responsible for handling client escalations, providing expert advice, and contributing to the overall success of our business.Key Responsibilities:Provide exceptional client service,...
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Client Solutions Manager
1 week ago
Toronto, Ontario, Canada Samsung Ads Full timeSamsung Ads: A Leader in Advertising SolutionsWe are seeking a highly skilled Client Solutions Manager to join our team at Samsung Ads. As a key member of our Sales team, you will be responsible for providing exceptional support to our clients and driving revenue growth.Key Responsibilities:Partner with Sales representatives to deliver seamless account...
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Client Solutions Manager
1 week ago
Toronto, Ontario, Canada Samsung Ads Full timeSamsung Ads: A Leader in Advertising SolutionsWe are seeking a highly skilled Client Solutions Manager to join our team at Samsung Ads. As a key member of our Sales team, you will be responsible for providing exceptional support to our clients and driving revenue growth.Key Responsibilities:Partner with Sales representatives to deliver seamless account...
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Client Solutions Manager
3 weeks ago
Toronto, Ontario, Canada Samsung Ads Full timeSamsung Ads, the advertising monetization arm of Samsung Electronics, leverages proprietary real-time TV viewing behavior and insights to promote relevant brands and content experiences to consumers. We partner with brands, agencies and content owners to deliver unique advertising opportunities on native placements within our Smart TV platform and...
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Toronto, Ontario, Canada GGB - Global Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Solutions Manager to join our Global team at GGB. As a key member of our brokerage team, you will be responsible for delivering exceptional customer service to our entertainment clients, while also driving business growth and retention.Key ResponsibilitiesManage a designated portfolio of...
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Client Solutions Manager
3 weeks ago
Toronto, Ontario, Canada GGB - Global Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Solutions Manager to join our Global team at GGB. As a key member of our brokerage team, you will be responsible for delivering exceptional customer service to our entertainment clients, while also driving business growth and retention.Key ResponsibilitiesManage a designated portfolio of...
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Client Solutions Manager
1 week ago
Toronto, Ontario, Canada Scotiabank Full timeJob Title: Client Solutions Manager (French Bilingual)Scotiabank is seeking a highly skilled Client Solutions Manager to join our team. As a key member of our Trading & Service team, you will be responsible for providing exceptional client service and support to our clients.Key Responsibilities:Provide professional, courteous, and positive experiences for...
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Client Solutions Manager
1 week ago
Toronto, Ontario, Canada Scotiabank Full timeJob Title: Client Solutions Manager (French Bilingual)Scotiabank is seeking a highly skilled Client Solutions Manager to join our team. As a key member of our Trading & Service team, you will be responsible for providing exceptional client service and support to our clients.Key Responsibilities:Provide professional, courteous, and positive experiences for...
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Client Solutions Manager
6 days ago
Toronto, Ontario, Canada Scotiabank Full timeJob Title: Client Solutions ManagerWe are seeking a highly skilled Client Solutions Manager to join our team at Scotiabank. As a key member of our Trading & Service team, you will be responsible for providing exceptional client service and support to our clients and internal stakeholders.Key Responsibilities:Provide professional, courteous, and positive...
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Client Solutions Manager
6 days ago
Toronto, Ontario, Canada Scotiabank Full timeJob Title: Client Solutions ManagerWe are seeking a highly skilled Client Solutions Manager to join our team at Scotiabank. As a key member of our Trading & Service team, you will be responsible for providing exceptional client service and support to our clients and internal stakeholders.Key Responsibilities:Provide professional, courteous, and positive...
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Client Solutions Manager
1 week ago
Toronto, Ontario, Canada Scotiabank Full timeJob Title: Client Solutions ManagerWe are seeking a highly skilled Client Solutions Manager to join our team at Scotiabank. As a key member of our Trading & Service team, you will be responsible for providing exceptional client service and support to our clients.Key Responsibilities:Provide professional, courteous, and positive experiences for clients and...