Customer Service Ambassador for Upscale Dining Experience

1 week ago


Toronto, Ontario, Canada Auberge du Pommier Full time
Company Overview
Olive and Bonacini's vision is to create unforgettable dining experiences that leave a lasting impression on our guests. Our team of professionals work together to deliver exceptional service, while maintaining the highest standards of quality and consistency.

Salary
$60,000 - $70,000 per year, depending on experience.

Job Description
As a Host, you will be responsible for creating a warm and welcoming atmosphere for our guests. You will greet guests upon arrival, manage seating arrangements, and ensure that all guests have an exceptional dining experience. Your role will involve communicating with servers, bartenders, and managers to maintain proper guest flow throughout the restaurant.

Key Responsibilities:
  • Create a positive first impression for our guests by providing a warm and welcoming greeting.
  • Manage seating arrangements to maximize efficiency and ensure a seamless dining experience.
  • Communicate effectively with servers, bartenders, and managers to maintain proper guest flow.
  • Escorted guests to their tables, engaging them in friendly conversation.
  • Accurately take reservations over the phone and in person.
  • Maintain awareness of each section in the restaurant and be fully versed in table numbers.

Qualifications
We are seeking a highly organized and detail-oriented individual with excellent communication skills. Previous experience in a similar role is preferred. The ideal candidate will have the ability to remain calm under pressure while working in a fast-paced environment.

Benefits
Olive and Bonacini offers a comprehensive benefits package, including health, dental, and vision insurance, as well as paid vacation time and sick days. We also offer opportunities for professional development and career growth within our company.

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