Regional Manager, Health Services Leader

5 days ago


Ottawa, Ontario, Canada Dynacare Full time

Transforming Healthcare Delivery

Dynacare is seeking a highly motivated Regional Manager, Health Services to lead the transformation of our Laboratory and Health Services Centers in the Ottawa region. As a key member of our leadership team, you will be responsible for building and managing a high-performing team, fostering a culture of quality and continuous improvement, and ensuring exceptional customer care.

Key Responsibilities:

  • Develop and implement strategic plans to improve laboratory operations and customer experience
  • Build and manage a high-performing team through strategic hiring, training, and performance management
  • Collaborate with cross-functional teams to drive business growth and improve operational efficiency
  • Ensure compliance with regulatory requirements and industry standards
  • Participate in continuous improvement projects and contribute to the development of regional goals and objectives

Requirements:

  • Post-secondary education in Healthcare, Science, or Business
  • 3+ years of leadership experience in a high-paced, customer-facing environment
  • Previous related experience required to perform job: 3-5 years
  • Lean Six Sigma and/or Change Management training required
  • Proven attention to detail, excellent organizational, prioritization, and time management skills
  • Ability to manage multiple items effectively
  • Experienced people manager with the ability to develop talent and build high-performing teams
  • Effective communication skills and the ability to work effectively with all levels of management and non-management

About Dynacare:

Dynacare is a leading provider of health and wellness solutions in Canada. We are committed to delivering exceptional customer care and improving the health and well-being of Canadians. As a Top Employer, we offer a dynamic and supportive work environment, competitive compensation and benefits, and opportunities for professional growth and development.



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