Retail Store Manager

6 days ago

Stayner, Canada ULTRAMAR GAS STATION & COFFEE TIME Full time
Job Title: Retail Store Supervisor

ULTRAMAR GAS STATION & COFFEE TIME is seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and Train Staff: Lead and motivate a team of sales associates, cashiers, and other retail staff to achieve sales targets and provide exceptional customer service.
  • Manage Store Operations: Oversee the day-to-day activities of the store, including inventory management, visual merchandising, and maintaining a clean and safe store environment.
  • Drive Sales Growth: Analyze sales data and develop strategies to increase sales, improve customer engagement, and enhance the overall shopping experience.
  • Customer Service: Ensure that customers receive exceptional service, respond to customer complaints, and resolve issues in a timely and professional manner.
  • Inventory Management: Manage inventory levels, monitor stock levels, and ensure that merchandise is accurately priced and displayed.
  • Reporting and Analysis: Prepare and analyze sales reports, inventory reports, and other data to inform business decisions and drive growth.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a retail environment.
  • Language: English.
  • Work Schedule: 37.5 hours per week.
Work Environment:
  • Work Site Environment: Non-smoking environment.
  • Work Setting: Retail service establishment, retail business, on-site customer service, gas bar, and fast food.
Personal Suitability:
  • Accurate: Ability to accurately complete tasks and maintain records.
  • Client Focus: Strong customer service skills and ability to respond to customer needs.
  • Efficient Interpersonal Skills: Ability to work effectively with colleagues, customers, and management.
  • Excellent Oral Communication: Strong communication skills, both written and verbal.
  • Flexibility: Ability to adapt to changing circumstances and priorities.
  • Organized: Ability to prioritize tasks, manage time, and maintain a clean and organized workspace.
  • Reliability: Ability to maintain a high level of reliability and accountability.
  • Team Player: Ability to work collaboratively with others to achieve team goals.

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