Restaurant Operations Manager

3 weeks ago


Whistler, British Columbia, Canada The Mexican Corner Restaurant Full time
Job Summary

As a key member of our team at The Mexican Corner Restaurant, the Restaurant Operations Manager will be responsible for ensuring the smooth day-to-day operations of the restaurant.

Responsibilities
  • Menu Management: Modify food preparation methods and menu prices according to the restaurant budget to maintain profitability.
  • Financial Management: Monitor revenues to determine labour cost and make data-driven decisions to optimize efficiency.
  • Staff Supervision: Supervise staff, monitor their performance, and provide regular feedback and coaching to ensure high standards are met.
  • Staff Management: Recruit, train, and develop staff to ensure they have the skills and knowledge required to excel in their roles.
  • Customer Service: Ensure exceptional customer service by addressing customer complaints, concerns, and providing a positive dining experience.
  • Operational Planning: Plan, organize, direct, control, and evaluate daily operations to ensure the restaurant runs efficiently and effectively.
Requirements
  • Secondary (high) school graduation certificate
  • 3 years to less than 5 years of experience in a similar role
  • Demonstrated ability to lead and manage a team
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment


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