Restaurant Operations Manager

1 month ago


Whistler, British Columbia, Canada A&W RESTAURANT Full time
Overview

A&W Restaurant is seeking a highly skilled and experienced Restaurant Operations Manager to join our team.

About the Role

The successful candidate will be responsible for leading the daily operations of our restaurant, ensuring exceptional customer service, and maintaining high standards of food quality and safety.

Key Responsibilities
  • Determine the types of services to be offered and implement operational procedures.
  • Balance cash and complete balance sheets, cash reports, and related forms.
  • Conduct performance reviews and provide feedback to staff.
  • Organize and maintain inventory, including ordering supplies and managing stock levels.
  • E nsure health and safety regulations are followed at all times.
  • Negotiate arrangements with suppliers for food and other supplies.
  • Negotiate with clients for catering or use of facilities.
  • Participate in marketing plans and implementation to drive sales and revenue growth.
  • Address customers' complaints or concerns in a professional and courteous manner.
  • Plan, organize, direct, control, and evaluate daily operations to ensure maximum efficiency and productivity.
Requirements
  • 3-4 years of experience in a similar role, preferably in the food service industry.
  • Proven track record of leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
Compensation and Benefits

We offer a competitive salary range of $55,000 - $65,000 per year, depending on experience. In addition, we provide a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

Location

This role is based in an urban area, with public transportation available. The working conditions are fast-paced, with repetitive tasks. We require a team player who can work effectively in a dynamic environment.



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