Restaurant Operations Manager
3 weeks ago
Mugshots is seeking a skilled Restaurant Operations Manager to oversee the day-to-day activities of our food and beverage service. As a key member of our team, you will be responsible for managing staff, maintaining high standards of quality and customer satisfaction, and ensuring seamless operations.
About UsWe are Mugshots, a company committed to delivering exceptional dining experiences. Our focus on excellent service and mouth-watering cuisine has made us a favorite among locals and visitors alike.
Responsibilities- Develop and implement effective operational strategies to drive sales growth and improve customer satisfaction
- Manage and motivate a team of 3-4 employees to ensure exceptional service delivery and maintain a positive work environment
- Monitor and control costs, including labor, inventory, and supplies, to achieve budgeted targets
- Evaluate daily operations and implement improvements to increase efficiency and productivity
- Recruit, train, and develop staff to meet business needs and goals
- Ensure compliance with health and safety regulations, as well as all relevant laws and policies
- Participate in marketing initiatives to promote our brand and services
- Address customer complaints and concerns in a professional and courteous manner
- Secondary (high) school graduation certificate required; degree or diploma in hospitality or related field an asset
- Minimum 3 years of experience in restaurant management or a related field
- Proven track record of success in managing staff, controlling costs, and driving sales growth
- Excellent communication, interpersonal, and leadership skills
- Ability to work in a fast-paced environment and make sound decisions under pressure
- Competitive salary: $60,000 - $80,000 per year
- Opportunities for career advancement and professional growth
- A dynamic and supportive work environment
- Comprehensive benefits package, including health, dental, and vision coverage
- Parking available
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