Restaurant Operations Manager

2 weeks ago


Fernie, Canada McDonald's Restaurant Full time
Job Summary

We are seeking an experienced Restaurant Operations Manager to join our team at McDonald's Restaurant. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our restaurant, including supervising staff, managing inventory, and maintaining high standards of customer service.

About the Role

The successful candidate will have previous experience in a fast-paced food service environment and will possess excellent leadership and communication skills. You will be responsible for:

  • Supervising and coordinating the activities of staff who prepare and portion food
  • Training staff in job duties, sanitation, and safety procedures
  • Estimating ingredient and supplies required for meal preparation
  • Ensuring that food and service meet quality control standards
  • Maintaining records of stock, repairs, sales, and wastage

You will work closely with our management team to implement operational strategies that drive sales growth, improve customer satisfaction, and enhance employee engagement.

Key Responsibilities

As a Restaurant Operations Manager at McDonald's Restaurant, your key responsibilities will include:

  • Supervising up to 10 employees, including food service counter attendants and food preparers
  • Managing inventory, including ordering and receiving supplies
  • Maintaining accurate records of sales, stock, and repairs
  • Coordinating with other departments to ensure seamless operations
  • Providing excellent customer service and resolving any customer complaints or concerns
Requirements

To be successful in this role, you will need:

  • Previous experience in a fast-paced food service environment
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and under pressure
  • Physical stamina to stand for extended periods and perform manual tasks
  • Customer-focused approach with a commitment to delivering exceptional service
What We Offer

We offer a competitive salary of $60,000 per year, plus benefits, including group insurance and opportunities for professional development.

About Us

McDonald's Restaurant is a leading quick-service restaurant chain committed to serving high-quality food and providing excellent customer service. We are dedicated to creating a welcoming work environment that values diversity, equity, and inclusion.



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