Electronics Supervisor

2 weeks ago


Richmond Hill, Ontario, Canada Olympus Full time

As an Electronics Supervisor at Olympus, you will play a critical role in ensuring the successful delivery of high-quality products to our customers.

Job Overview:

Olympus is committed to making people's lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.

Salary and Benefits:

We offer a competitive salary range of $80,000 - $120,000 per annum, depending on experience, as well as a comprehensive benefits package including medical, dental and vision coverage, 401(k) matching, and generous paid time off.

Key Responsibilities:

  • Develop daily production plans for technicians
  • Coach and mentor technicians and team leads
  • Drive employee idea generation and implementation of continuous improvements
  • Develop and write SOPs and work instructions for Service department procedures and train staff
  • S Support in implementation and completion of Change Notices (CNs), Change Orders (COs), New Repair Introduction (NRI), New Product Introduction (NPI), Non-Conformance Reports (NCR), Corrective and Preventative Action, (CAPAs) and Corrective Action Reports (CARs) to achieve acceptable levels of compliance
  • Investigate and report on discrepant material notices (DMNs)
  • Accountable to achieving departmental key performance KPIs
  • Propose recommendations for improving existing operational policies, procedures and processes
  • Coordinate and complete investigations for customer and assets
  • Coaching and developing staff, including addressing performance issues
  • Provide recommendations on personnel issues and resolution
  • Train new employees on introduction of new processes
  • Establish and monitor employee MBO goals through Success Factors

Required Qualifications:

  • Minimum High School Diploma or College Diploma in Electrical Engineering/Technician or equivalent preferred experience
  • Minimum 2 years of electronics repair experience preferred
  • 2 years of supervisory responsibility preferred

Preferred Qualifications:

  • Strong statistical analytical and decision-making sense of urgency skills
  • Quality and customer-oriented
  • Experience in coordinating activities among departments or groups
  • Excellent interpersonal and teamwork skills
  • Strong knowledge of development methodologies and problem-solving skills
  • Must possess a high degree of personal organization and excellent communication skills, both written and verbal
  • Able to perform required duties with minimum supervision

Why Choose Olympus?

We are dedicated to building a diverse, inclusive and authentic workplace where everyone can thrive. We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. Join us and be part of a dynamic team that shares your values.



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