Financial Services Representative

5 days ago

Guelph, Ontario, Canada goeasy Ltd. Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Financial Service Representative. As a key member of our sales team, you will be responsible for generating sales and managing overdue accounts through direct engagement with customers.

Key Responsibilities
  • Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email.
  • Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
  • Educate and empower customers to achieve their financial goals through building their credit.
  • Capitalize on financial cross-sales and add-on products.
  • Communicate the terms and conditions of our financial products.
  • Review and evaluate prospective loans through financial analysis and other risk assessments.
  • Manage collections activities for all past due financial accounts.
  • Secure all required information to fulfill customer applications for products and services with strong attention to detail.
What We Offer

As a Financial Service Representative at goeasy Ltd., you will enjoy a comprehensive benefits and perks package that goes beyond your base salary. This includes:

  • Financial incentives, including monthly, quarterly, and semi-annual plans.
  • RRSP and Employee Share Purchase Plan matching.
  • Health and lifestyle benefits, including extended healthcare coverage and on-demand virtual healthcare.
  • Perks, such as Perkopolis employee discount program and REMIC Licensing.
  • Recognition opportunities, including monthly, quarterly, and semi-annual awards.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Compassion and empathy for customers.
  • Ability to pass background checks (criminal, employment, and credit).
Why Choose goeasy Ltd.?

We are a leading non-prime lender in Canada, dedicated to helping everyday Canadians achieve their personal and financial goals. Our comprehensive training programs will equip you with the tools needed for success in this role.

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