Customer Service Manager

4 weeks ago


Markham, Ontario, Canada Ben's Building Materials Ltd. Full time
Job Summary

We are seeking a highly skilled Customer Service Manager to join our team at Ben's Building Materials Ltd. The successful candidate will be responsible for supervising staff, resolving product and service related problems, and providing excellent customer service.

Key Responsibilities
  • Supervise staff and ensure they are meeting performance expectations
  • Resolve product and service related problems in a timely and professional manner
  • Provide exceptional customer service and ensure a positive customer experience
  • Co-ordinate and assign work to team members
  • Requisition materials and supplies as needed
Requirements
  • 1-2 years of experience in a customer service or supervisory role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • High school diploma or equivalent required
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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