Business Development Financial Associate

2 weeks ago


Victoria, British Columbia, Canada Scotiabank Full time

About Scotiabank


Scotiabank is a leading bank in the Americas, guided by our purpose: "for every future". We help our customers, their families and their communities achieve success through a range of advice, products and services.


A Rewarding Career Path


You will be part of a collaborative team of innovative thinkers, committed to making a difference in our communities. Our organization is dedicated to recognizing and rewarding high-performance, with opportunities for professional development and growth.


Key Responsibilities


As a Senior Customer Experience Associate, you will be the face of our branches, providing exceptional service throughout the customer's journey. Your key responsibilities will include:



  • Acting as a lobby leader, ensuring customers are appropriately triaged and/or assisted
  • Contributing to branch targets by identifying and fulfilling simple sales opportunities
  • Nurturing rich, long-standing relationships
  • Being a technology expert and sharing your knowledge to introduce clients to our mobile banking applications

The Ideal Candidate


We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. To succeed in this role, you will need:



  • Strong customer service skills
  • The ability to assist in a professional, friendly and efficient manner
  • Availability to work a flexible schedule
  • Experience with conducting simple sales, proactive marketing calls and providing financial advice
  • Strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
  • Previous banking experience is a strong asset

What's in it for you?


In return for your hard work and dedication, you can expect:



  • A competitive compensation package, including a salary of $85,000 - $105,000 per year
  • A comprehensive benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

Location


This role is based in Victoria, British Columbia, Canada.



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