Senior Dental Administrator
6 days ago
About 123Dentist
We are a leading dental practice management company dedicated to delivering exceptional patient experiences. Our team at Eagle Creek Dental is committed to providing top-notch care and service to our patients.
Job Summary
We are seeking a highly skilled and experienced Senior Dental Administrator to join our team. As a key member of our front desk office, you will be responsible for developing and implementing innovative methods to optimize patient experience, improve the flow of patients into practice, and create harmonies between the front desk office and dental professional team.
Key Responsibilities
- Develop and implement patient experience strategies to improve patient satisfaction and loyalty
- Manage patient flow and optimize scheduling to minimize wait times and maximize productivity
- Collaborate with dental professionals to ensure seamless communication and coordination
- Provide exceptional customer service and support to patients and families
- Manage budgets and financial transactions to ensure efficient use of resources
- Maintain patient confidentiality and adhere to all relevant laws and regulations
Requirements
- 5 years of experience in dental administration
- Experience with dental practice management software such as Dentrix
- Highly proficient in MS Office (MS Excel and MS Outlook)
- Strong written and communication skills
- Strong knowledge of medical and dental terminology and processes
- Experience maintaining patient privacy and confidentiality
- Demonstrated ability to manage budgets and financial transactions
- Customer service mindset
What We Offer
- Corporate sponsored incentive programs
- Full-time position status
- Possibility to be promoted to an Office Manager position
- Permanent employment
- Parking and transit accessibility
- Opportunity for professional advancement
- Team building activities
- Recognition through our monthly Ambassador program
- Mentorship and training from experienced dental professionals
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